Cisco SystemsTax Manager, Business Process and Technology
Jan. 2004 - Oct. 2020San Jose, CAOptimized tax program covering international products and services, partnering cross-functionally to ensure accurate, timely data for tax compliance; proactively engaged in continuous learning and research to stay on top of global tax environments for calculations, compliance, and audits.
- Coordinated testing of tax calculation, invoice presentation, compliance reports, and audit support; collaborated on acquisition integrations into Cisco’s core calculation and compliance systems. - Implemented software solutions (e.g., Global Tax and Customs, OneSource/Sabrix Transaction Tax System, Indirect Tax Compliance, Invoicing), aligning people, processes, and technology. - Defined indirect tax policies/processes for Brazil, China, South Korea, South Africa, and India legal entities with local subject matter experts (SMEs); quickly learned local tax regimes and documented requirements to ensure accurate tax calculations, timely reporting, and audit readiness.
- Orchestrated complex project to fully automate transaction tax and invoicing process in Brazil, an industry-first; ensured solution was scalable and flexible for growth and regulatory change.
- Developed and executed plan to switch India operations from VAT to GST model, guiding cross-functional resources while navigating governmental roadblocks, turnover, business evolution, and changing requirements; led to successful go-live with correct tax calculations, collections, and reporting. - Managed team of up to 6, training on best practices while developing a productive, engaged talent pool.