Jonathan Bunch - CEO/CISO, Bunches In Oz Consulting

Feedback from Jonathan’s ex-colleagues

Let me see

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

Vela Asia PacificVertical Market Manager/Software Portfolio Manager

Jan. 2020 - Feb. 2024Brisbane, AustraliaDuring this tenure, I led financial strategies to enhance growth and profitability within the Vertical Market. I effectively collaborated with CEOs and GMs, providing financial guidance, conducting bi-monthly forecasting sessions, and sharing best practices to optimise PNL performance. I steered acquisition initiatives by identifying targets, conducting due diligence, and negotiating deals to expand portfolio. I also monitored market trends and competition, identifying growth opportunities and potential acquisition targets. I fostered strong relationships with key stakeholders to drive collaboration and productivity. I meticulously analysed financial reports to identify improvement areas, track ROI, and optimise revenue, cash flow, OPEX, and COGS, delivering precise forecasts and actionable insights. Below are a few of my notable contributions: • Established reseller partnerships and outlined cross-vertical software offerings in tenders/contracts for government clients, generating additional $85K in revenue in first year and sustained YoY growth. • Authored and executed Vertical Strategic Plan in 2023, integrating synergies across businesses to educate executives on market opportunities, and enhancing cross-selling capabilities, and reducing GTM timeframes by average of 40%. • Launched one-on-one program entailing professional and personal goal setting, expanded to include peer feedback sessions. • Initiated highly effective one-on-one professional and personal goal-setting program, leading to peer feedback sessions and widespread adoption across verticals. • Developed strong partnerships with key stakeholders, fostering a collaborative environment that encouraged knowledge sharing and process improvements. • Tracked market trends and competitive activities to inform strategic decisions and identify acquisition targets, contributing to portfolio expansion.

MemNet SolutionsDirector

Jul. 2022 - Jan. 2024Sydney, New South Wales, AustraliaI guided cross-functional teams in pinpointing areas for improvement and executing revenue-boosting strategies. Notably, I introduced novation capabilities and innovative subscription plans, leading to an expansion of customer wallet share and driving sustained growth.

MainpacDirector

Jan. 2021 - Jan. 2024Sydney, New South Wales, AustraliaI led crisis response and change initiatives, adeptly minimizing disruptions and ensuring seamless transitions. I provided guidance to my team in embracing security frameworks and developing policies crucial for ISO 27100 certification. Additionally, I spearheaded budget creation and management, consistently meeting financial targets while offering strategic oversight as the up-line manager for the executive team. Below are a few of my notable contributions: • Partnered with stakeholders to identify improvement areas and craft growth strategies, aligning vertical markets, and leveraging corporate reseller-ships to service customer needs, thereby creating opportunities to bypass tenders. • Fostered strategic collaborations with top executives from MAINPAC's largest clients, aligning mutual goals to strengthen partnerships and secure additional license purchases and R&D investments.

Infocouncil Pty LtdDirector

Jan. 2020 - Jan. 2024Sydney, New South Wales, AustraliaI provided steadfast leadership during times of crises and change initiatives, emphasising the importance of soft skills, cohesion, trust, and equality to mend a fractured company culture. Anticipating a significant codebase change, I proactively formulated long-term objectives and crafted a new sales strategy. This approach addressed deficiencies transparently and offered credible timelines for resolution, fostering a resilient and forward-looking company environment. Below is one of my key contributions for this tenure: • Navigated COVID and implemented changes immediately to diversify operational methodology, minimising effects of COVID-19 for 18 months.

Bay Technologies Pty LtdDirector

Jan. 2020 - Jan. 2024Brisbane, Queensland, AustraliaI provided leadership in crisis management and change initiatives, notably overseeing the successful onboarding of a new GM while driving team adaptation to innovative methods. During the challenging times of the COVID-19 pandemic, I prioritised enhancing team morale by actively listening to employee challenges and implementing effective solutions. Through fostering strategic relationships with key stakeholders, I leveraged interdepartmental moves to generate opportunities and referrals, significantly impacting business development. Additionally, I mapped risks to ISO 27001 standards, optimizing security investments and enhancing ROI for the organisation. Below are a few of my notable contributions: • Analysed industry trends, prioritising security and achieving ISO 27001 certification within 12 months, followed by CSA Star certification, facilitating entry into Cloud Hosting for Government Department/Agencies. • Spearheaded the acquisition of PSAF certification, tailoring it to meet specific NSW requirements and expanding market reach. • Capitalised on NSW State Government penetration, converting key opportunities into successful business engagements.

Vela Asia PacificChief Information Security Officer

Jul. 2022 - Dec. 2023Brisbane, Queensland, AustraliaI led the development and implementation of comprehensive security policies, standards, and procedures, transforming the security posture across 25 companies and significantly enhancing the protection of assets, intellectual property, and personally identifiable information (PII). In collaboration with legal counsel, I resolved customer data privacy concerns and streamlined storage and handling practices. I conducted extensive research to identify and procure cost-effective security equipment and materials, successfully keeping expenses within budget. Regularly communicating with the Group CEO and parent company, I presented detailed reports on risk assessment, mitigation strategies, and incident metrics, enabling real-time analytics for ROI and risk management. Additionally, I provided expert technical guidance across all departments, supporting the organisation’s overall security infrastructure and initiatives. Below are a few of my notable contributions: • Directed adoption of advanced identity management platform, significantly improving access control measures and eliminating password dependency through secure authentication methods. • Developed and executed comprehensive information security strategy for a conglomerate of 35 companies, resulting in 8-12-fold reduction in attack risk over two years. • Introduced 24/7/365 monitoring, security operations centre, managed SIEM, vulnerability and patch management, and cyber training platform, significantly lowering security spending. • Persuaded stakeholders to centralise key IT functions and establish standard security profiles, increasing adoption by 50%. • Implemented a unified ISO management system for ISO 27001 and 9001, streamlining policy dissemination, enhancing audit efficiency, and saving time during external and internal audits. • Partnered with third-party providers to offer Cyber as a Service, cutting costs by 60% and reducing implementation time by 14 months compared to a centralised internal team.

Coresoft Business SolutionsDirector

Jan. 2022 - Dec. 2023Sydney, New South Wales, AustraliaI orchestrated negotiations with vendors, suppliers, customers, and partners, leveraging consolidated enterprise deals to boost team performance, elevate customer satisfaction, and enhance financial outcomes. This strategic approach resulted in improved operational efficiency and positively impacted the company's bottom line. Below are a few of my notable contributions: • Mentored and developed management team, catalysing promotion of operations manager to general manager in January 2023. • Unified operational functions of two small companies, Coresoft and MEMNET, enhancing efficiency and resource utilization while reducing operational expenses through shared staffing and cross-pollination of ideas.

MemNet SolutionsActing General Manager

Jul. 2022 - Jan. 2023Sydney, New South Wales, AustraliaBelow are a few of my notable contributions post-acquisition: • Deployed strategic initiatives and realised 20% increase in overall performance by reorganising teams for greater efficiency. • Partnered with diverse teams to develop and execute strategic plans, launching two new service offerings within 12 months, thereby enhancing company's market position, and driving growth.

Coresoft Business SolutionsActing General Manager

Jan. 2022 - Jan. 2023Australia

Bay Technologies Pty LtdGeneral Manager

Jun. 2017 - Sep. 2022Petrie Terrace, Queensland, AustraliaI orchestrated the flawless execution of large-scale events and promotions, prioritising cost reduction and adherence to budgetary constraints. By closely monitoring financial performance, setting budgets, and managing expenses, I drove long-term growth and ensured financial stability. Additionally, I led the implementation of efficient operational processes, tailoring project delivery frameworks such as PRINCE 2, Agile, and Waterfall to align with government customer requirements, thereby enhancing productivity and profitability. To facilitate strategic decision-making, I conducted in-depth analyses of financial performance and provided comprehensive KPI reports. Leveraging data synchronixation tools like JIRA and Autotask, along with MS Power BI for business insights, I empowered stakeholders with actionable intelligence. Moreover, I fostered a collaborative work environment by utilising MBTI/DISC analysis to enhance team dynamics and promote psychological safety, ultimately fostering a culture of innovation and excellence. Below are a few of my notable contributions: • Cultivated relationships with key stakeholders, leading to collaborative initiatives like product UI rewrite and establishing annual events which increased customer engagement and created customer advisory board for feature development. • Implemented risk management strategy and reduced overall organisational risk by 40%, leveraging risk register and ISO 27001 mapping to improve security investment ROI. • Implemented a KPI-driven bonus program, fostering company-wide alignment with strategic goals and boosting performance. • Streamlined communication with regular check-ins, weekly stand-ups, and KPI reviews, improving engagement and productivity while reducing unnecessary meetings, substantially reducing operational expenses and increasing efficiency. • Established, monitored, and aligned KPIs with company's strategic goals, resulting in over 100% growth within first 18 months of implementation.

Infocouncil Pty LtdActing General Manager

Jan. 2021 - Sep. 2021Sydney, New South Wales, Australia

Bay Technologies Pty LtdChief Operations Officer

May. 2015 - Jun. 2017Brisbane, AustraliaTasked with clearly understanding the goals of the organization and developing a clear vision of exactly how operations will help achieve them. This involves translating these goals into implications for the operation's performance, objectives, quality, speed, dependability, flexibility and cost. It also is deciding what the resources should be doing and making sure that it is getting done. A bit of ongoing monitoring and improvement of the overall performance of the organization is a core KPI for the COO. This is a bit of a hybrid role, combining Account Management and Project Management to provide some new strategic responsibilities by allowing oversight of the account management and sales activities and to back fill project management activities.

The IT Bunch Pty Ltd and The Hosting BunchManaging Director

Jul. 2011 - Mar. 2017Brisbane, QLDWhile holding this position, I built and rolled out innovative technology solutions, enhancing company operations and customer experience through advanced Google Business integrations and custom scripting for complex business needs. I vigilantly monitored industry trends to identify and capitalise on growth opportunities, leveraging cutting-edge technology, such as Google Explorer to establish business as trusted advisor and SME. I also cultivated strategic partnerships with +30 technology vendors and industry leaders, including HP, Lenovo, IBM, and Dell in pursuit of competitive edge. I delivered break/fix services to major airlines, including Etihad, Virgin, and Qantas Freight while leading infrastructure migrations for clients, such as Singapore Air. Below is one of my key contributions for this tenure: • Drove strategic partnerships with over 30 key technology vendors, including HP, Lenovo, IBM, and Dell, significantly boosting the company's competitive edge. • Provided critical break/fix services and infrastructure migrations for major clients, such as Etihad, Virgin, Air Niugini, Singapore Air, and Qantas Freight at Brisbane airports and regional offices.

eSenzit Corporation Pty LtdNon-Executive Director

May. 2012 - Aug. 2016Brisbane, Australia

StorageCraft Asia PacificManaged Serrvice Provider and Authorised Reseller

Dec. 2011 - Aug. 2016Brisbane, AustraliaCertified reseller and partner for Storage Craft / Shadow Protect Backup Software Responsibilities: - Providing pre-sales technical assistance and product education, and after-sales support services; - Searching for new clients who might benefit from Storage Craft products or services and maximizing client potential in Queensland; - Developing long-term relationships with clients through managing and interpreting their requirements; - Making technical presentations and demonstrating how a product meets client needs; - Negotiating tender and contract terms and conditions to meet both client and company needs; - Calculating client quotations and administering client accounts; - Supporting marketing activities by attending trade shows, conferences and other marketing events; - Liaising with other members of the sales team and other technical experts; - Helping in the design of custom-made solutions; - Providing training and producing support material for other members of the sales team.

InternodeInternode Authorised Partner

May. 2012 - May. 2015Brisbane, QLDInternode (www.internode.on.net) is a leading Australian provider of broadband Internet services. Based in Adelaide it is a premier provider of business-class Internet access and professional services to organisation's throughout Australia. Internode founder Simon Hackett, also President of the SA Internet Association, is an Internet pioneer who was involved in AARNet, which brought the Internet to Australia's shores in the 1980s. I work with businesses (Australia wide) to assist with providing them a range of services that are offered through Internode Business. A few popular services include: Private Clouds (Internode Business Connect VPS Co-location of computing and networking devices Managed Services Hosting Telephony - Business Trunks, VoIP, etc ADSL SDSL SHDSL Ethernet Fibre Dark Fibre

NetDocumentsAuthorised Reseller

Jan. 2012 - May. 2015Brisbane, AustraliaCertified reseller and partner for NetDocuments Software Solution SaaS EDRMS solution. Responsibilities: - Providing pre-sales technical assistance and product education, and after-sales support services; - Searching for new clients who might benefit from NetDocuments products or services and maximizing client potential in Queensland; - Developing long-term relationships with clients through managing and interpreting their requirements; - Making technical presentations and demonstrating how a product meets client needs; - Negotiating tender and contract terms and conditions to meet both client and company needs; - Calculating client quotations and administering client accounts; - Supporting marketing activities by attending trade shows, conferences and other marketing events; - Liaising with other members of the sales team and other technical experts; - Helping in the design of custom-made solutions; - Providing training and producing support material for other members of the sales team.

Cumulus GlobalAuthorised Reseller

Jan. 2012 - May. 2015Brisbane, AustraliaCertified reseller and partner for Cumulus Global, Postini and Email Retention solution. Responsibilities: - Providing pre-sales technical assistance and product education, and after-sales support services; - Searching for new clients who might benefit from Cumulus Global products or services and maximizing client potential in Queensland; - Developing long-term relationships with clients through managing and interpreting their requirements; - Making technical presentations and demonstrating how a product meets client needs; - Negotiating tender and contract terms and conditions to meet both client and company needs; - Calculating client quotations and administering client accounts; - Supporting marketing activities by attending trade shows, conferences and other marketing events; - Liaising with other members of the sales team and other technical experts; - Helping in the design of custom-made solutions; - Providing training and producing support material for other members of the sales team.

AVGAuthorised Reseller

Jun. 2011 - Apr. 2015Certified reseller AVG Antivirus Business Solutions Responsibilities: - Providing pre-sales technical assistance and product education, and after-sales support services; - Searching for new clients who might benefit from AVG products or services and maximizing client potential in Queensland; - Developing long-term relationships with clients through managing and interpreting their requirements; - Making technical presentations and demonstrating how a product meets client needs; - Negotiating tender and contract terms and conditions to meet both client and company needs; - Calculating client quotations and administering client accounts; - Supporting marketing activities by attending trade shows, conferences and other marketing events; - Liaising with other members of the sales team and other technical experts; - Helping in the design of custom-made solutions; - Providing training and producing support material for other members of the sales team.

Microbe Pty LtdKaspersky Antivirus Authorised Reseller

Aug. 2009 - Apr. 2015Brisbane, AustraliaCertified reseller Kaspersky Antivirus Business Solutions Responsibilities: - Providing pre-sales technical assistance and product education, and after-sales support services; - Searching for new clients who might benefit from Kaspersky products or services and maximizing client potential in Queensland; - Developing long-term relationships with clients through managing and interpreting their requirements; - Making technical presentations and demonstrating how a product meets client needs; - Negotiating tender and contract terms and conditions to meet both client and company needs; - Calculating client quotations and administering client accounts; - Supporting marketing activities by attending trade shows, conferences and other marketing events; - Liaising with other members of the sales team and other technical experts; - Helping in the design of custom-made solutions; - Providing training and producing support material for other members of the sales team.

Computergate AustraliaQueensland Manager

Jan. 2012 - Jan. 2014Brisbane, AustraliaTechnical sales engineers combine technical knowledge with sales skills to provide advice and support on a range of products. This role encompasses the following attributes: - Providing pre-sales technical assistance and product education, and after-sales support services; - Searching for new clients who might benefit from Computergate products or services and maximizing client potential in Queensland; - Developing long-term relationships with clients through managing and interpreting their requirements; - Making technical presentations and demonstrating how a product meets client needs; - Negotiating tender and contract terms and conditions to meet both client and company needs; - Calculating client quotations and administering client accounts; - Analysing costs and sales; - Preparing reports for head office; - Supporting marketing activities by attending trade shows, conferences and other marketing events; - Liaising with other members of the sales team and other technical experts; - Helping in the design of custom-made solutions; - Providing training and producing support material for other members of the sales team. Clients in QLD that I provide services at regular intervals include: Ingham's Chicken Warwick Fabrics Telechoice Etihad Airlines University of QLD GE Health Services Siemens Holy Spirit Private Hospital

Invensys Skelta BPMReseller Skelta BPM.NET for Brisbane Area

Sep. 2011 - Jun. 2013Brisbane, AustraliaInvensys Skelta has an international award winning BPM.NET platform which I qualify, demonstrate and sell in the Brisbane market. The success of this product internationally is a tribute to the dedicated support team all over the world. Invensys has a local office in Brisbane and will soon have dedicated resources for their BPM.NET product, simply named Skelta BPM.NET 2011.

Omega IT Group PTY LTDSolution Architect

Jul. 2011 - Nov. 2011Gold Coast, QLDThe role of "Solutions Architect" requires knowledge and skills that are both broad and deep. To be effective the Solutions Architect must have experience on multiple hardware and software environments and be comfortable with complex heterogeneous systems environments. The Solutions Architect is often a highly seasoned senior technocrat who has led multiple projects through the Software development process or Systems Development Life Cycle (SDLC), and has usually performed in a variety of different roles in that life cycle. In my role I display the ability to share and communicate ideas verbally, both orally and in writing, to executive staff, business sponsors, and technical resources in clear concise language that is the parlance of each group. As the outsourced IT department for a wide range of small and mid-sized companies including Large Water Alliances, the construction industry, manufacturers and distributors each with unique business models and needs: - Provided the technical expertise and guidance needed to enable clients to make the most appropriate decisions regarding the development, implementation and upgrading of their IT infrastructure, software and services. Deep knowledge in CRM, BPM, BI, ECM and EIM. - Recommended changes to client information systems, and technology policies and procedures and then planned infrastructure changes and migrations, and developed the associated budgets. - Helped organisations protect their information and investments in IT.

FileOptics International Pty LtdOperations Manager / Product Manager /Business Development Manager

Apr. 2010 - Jun. 2011Brisbane, QLDImplement a team culture based on providing a professional service to FileOptics clients - Mange sales of existing and new FileOptics clients - Prepare detailed proposals for all regions - Manage all implementation of FileOptics technology - Manage entire sales and billing process for FileOptics - Prepare budgets - Provide ongoing update forecast on revenue and utilisation - Analysis of business processes, design and provide suitable solutions - Assist with delivery of all relevant FileOptics technical and training documentation - Change management of new processes, procedures and applications - Work with project team for ongoing role out of FileOptics solution - Research of new products, investigate improvement options and measure improvements in customer service - Mange all service level agreements - Training of new staff for support and installation - Managing Product Development - Business Development - Establishing Partnerships mutuallly benneficial to both parties - Demonstrate a high degree of Integrity

UnisysField Engineer

Feb. 2010 - Apr. 2010Short Term Contract for Unisys in Field Engineer role @ SouthBank Institute of Technology.

University of QueenslandSystem Analyst and CRM Administrator

Mar. 2009 - Dec. 2009Systems Analyst / CRM Administrator University of Queensland, Brisbane CRM Insight Project - Office of Marketing and Communication The CRM Insight project was responsible for each aspect of providing Enterprise CRM software (RightNow Technologies) to departments, faculties, schools and students university wide.

Quantum ITLead Consultant / Systems Analyst

Sep. 2008 - Feb. 2009Lead Consultant / Systems Analyst Quantum IT, Brisbane Contract IT Support Quantum provided technical support, administration and infrastructure services for small to mid-sized companies who do not wish to or could not maintain an internal IT function.

Thin Air Australia Pty. Ltd.Managing Director

May. 2006 - Feb. 2009We imported and distributed atmospheric water generators and the services necessary to operate and maintain the appliances. We provide custom water solutions to corporate and industrial applications.

Intellimax Solutions Pty LtdSystems Administrator / Customer Service Manager

Nov. 2007 - Sep. 2008Intellimax Solutions, Brisbane Business Intelligence Software Development Provided business intelligence reporting and the services needed to implement and integrate with current systems, such as MS CRM, accounting software and HR software to provide analysis, forecasting, budgeting and streamline the business activities of large corporations and government agencies.

Unistar Australia Pty LtdGeneral Manager

Feb. 2006 - Nov. 2007Procured aquarium and outdoor water features from a manufacturer in China and wholesaled them in Australia.

Shortcuts SoftwareEnterprise Project Manager - North America

Feb. 2005 - Dec. 2006Enterprise Project Manager (North America) Sales Engineer Shortcuts Software, Long Beach, California Salon and Spa Management Software Development Market leader in the provision of salon management software for standalone salons and spas through to large chains. Also provides customised solutions through integration with third party systems such as financial, HR and other software.

I-55 Internet ServicesCorporate Production Manager, Customer Service & Technical Support Team Leader

Oct. 2002 - Feb. 2005Corporate Production Manager/ Customer Service & Support Technical Support Team Leader I-55 Telecommunications, New Orleans, Louisiana Telecommunications and Internet Service Provider Provider of telephone, dial-up and broadband internet, data circuits, web hosting and development, email, data hosting, co-location hosting, application development and professional services to business or residential customers needing land line phones or internet services.

Neill CorporationLead On-Site Technician / Corporate Account Advisor / Technical Support Specialist

Jun. 2001 - Feb. 2003Lead On-Site Technician Corporate Account Advisor Technical Support Specialist Extended Technologies, New Orleans, Louisiana Salon and Spa Management Software Development Market leading provider of salon management software for standalone salons and spas through to a hosted ASP model for large chains.

Davis Business Machines, Inc.Regional Sales Manager / Network Support PC Specialist

Feb. 1999 - Feb. 2001Regional Sales Manager Network Support PC Specialist Davis Business Machines, Bozeman, Montana Business Machine and IT Vendor Provided a full turnkey solution for Minolta document imaging systems for large corporations and government agencies.

William Group InternationalSystems Administrator / Creative Director

Aug. 1996 - Aug. 1998Systems Administrator / Creative Director Williams Group International, Destin, Florida Pharmaceutical Manufacturer and Distributor Produced over the counter pharmaceutical products focusing on dietary herbal supplements for the retail pharmacy sector.

Intch is a Professional Networking App for the Future of Work

300k+ people

130+ countries

AI matching

Get Intch if you'd like to

📝

Get Recommended to New Customers

👋

Connect with Like-Minded People

💸

Raise Capital

🚀