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Work Background
BluehostADVANCED WEB HOSTING / TECHNICAL SPECIALIST
Nov. 2019 - Mar. 2023
BluehostADVANCED WEB HOSTING / WEB TECH SUPPORT
Nov. 2019 - Nov. 2022United StatesWordPress developer
Website maintenance - optimization, backup, updates, others
Website technical issues - Troubleshooting any errors or issues
SEO specialist and Web Content Marketing
Knowledgeable in HTML, CSS, JS
Malware removal
Website and Email Migration to another hosting
Website speed and image optimization
Excellent understanding of SMTP, IMAP, POP, and Mail client configuration
Strong technical skills and well versed in most common Website issues.
including DNS issues, redirect issues, Domain transfer, FTP, cPanel, WHM
Knowledgeable with Bluehost, GoDaddy and other web hosting services
Knowledgeable on Shared, VPS, and Dedicated servers.
Able to guide customers one-on-one remotely
Knows about troubleshooting SSL issues or connections
Highly motivated and able to work independently and ability to multitask
Recommend clients the right products and services to keep the website running smoothly and updated with marketing trends. Fluent in English
Excellent written and verbal communication skills
Help develop marketing strategy for products
Web hosting and technical troubleshooting support
Microsoft Office skills program-by-program
Understand computer hardware and software
Expert knowledge of Internet application
Help Desk or Call Center Experience
Ability to work independently, set priorities, work under pressure, adapt to demanding situations, and maintain a schedule
50+ WPM typing skills
Web Specialist 360Web Developer, SEO Specialist, Web Hosting Technical Specialist and Visual Content Creator
Mar. 2018Greetings, I'm Neil, and I have accumulated extensive expertise as a web developer, web hosting specialist, and SEO optimizer during my five-year journey in the field. My unwavering commitment to keeping pace with the ever-evolving industry trends and cutting-edge technologies has empowered me to effectively aid numerous businesses and individuals in constructing prosperous websites. With a keen awareness of what works and what doesn't, I constantly explore fresh approaches to enhance the efficacy and seamless functionality of your website for all users. My passion for my craft drives me to forge strong connections with my clients, enabling me to comprehensively comprehend their objectives, aspirations, and requirements. By establishing this deep understanding, I strive to tailor my services to meet their unique needs effectively. Rest assured, I am dedicated to not only meeting but exceeding your expectations, as I am genuinely enthusiastic about helping you achieve your online goals. Please feel free to reach out to me with any inquiries or requirements you may have. I'm always here to assist you in harnessing the full potential of your website and maximizing its impact on your target audience.
RM Hydro Air IncMarketing Assistant
Jul. 2015 - Mar. 2018Cerritos, California, United States• Promote company products, services, and saving plans
• Prepare and arranged products demonstration to clients
• Marketing for outbound, inbound, email, social advertising
Advantech USAComputer Technician
Mar. 2010 - May. 201413 Whatney, Irvine, CA 92618, United States• Specializes in analyzing, designing and Information systems
• Assembles components and parts for all system level products
• Responsible for the processing of all computer units
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