Peter AlexanderRetail Store Manager
Mar. 2014 - Sep. 2016Sydney, New South Wales, AustraliaManaging and Motivated team of 10+ to deliver store KPIs and Budgets
Analyse weekly, monthly, seasonal sales figures and forecasting future sales
Deliver customer service, following and teaching brand essence and connection essentials
Manage stock levels and stock control Manage weekly and monthly rosters, coinciding with weekly budgets and wages
Loss prevention practices and managed 6 monthly stocktakes
Organised staff training, interviews, appraisals and performance reviews Dealt with customer complaints and satisfaction Email management between head office and stores