Roman Riabyi

Program Manager @SoftServe

✔️ IT🧨 ConsultingProduct ManagerProject ManagerBusiness AnalystAdvisorEngagement Manager

Roman Riabyi is a seasoned Program Manager at SoftServe, a leading global information technology company. With a deep understanding of the tech industry, he has been instrumental in overseeing numerous successful projects within the company. Roman possesses a unique blend of technical expertise and managerial acumen, which has allowed him to excel in his role. Prior to SoftServe, he has held various positions in the software and IT industry, honing his skills in project management, team leadership, and strategic planning. Roman holds a degree in Computer Science and is known for his ability to combine his technical knowledge with business insights to drive project success. His dedication to continuous learning and adaptation to new technologies makes him a valuable asset to any project.

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Work Background

SoftServeSenior Project Manager

May. 2021Kyiv, Ukraine

MobiChordHead of Customization Delivery

Jul. 2020 - May. 2021• Leaded and managed a number of customization development teams across multiple customer projects of various pricing models (T&M, Fixed Price, Dedicated Team). • Streamlined and unified SDLC process across most repetitive types of projects. • Acted as Technical Delivery Manager for selected critical projects with Implementation Project Managers for the company's Telecom/Technology Service Management software solution. • Developed, introduced and implemented a unified technical risk management framework and estimation approach. • Continuously improved project status and resource planning/availability transparency for key internal stakeholders, which was a critical success factor for customer project planning and making/keeping timeline commitments to customers. • Increased customization resource pool total billable utilization rate by 1.6 times within 5 months and stabilized it with further slower growth.

LuxoftSenior Project Manager

Feb. 2019 - May. 2020Kyiv, UkraineDelivery for the world’s leading technology provider of biometric identity management solutions for seamless air traveler experiences across 80 international airports around the world: • Managed development and support project for host application providing services for other applications in the customer’s product line for touchpoint device management, biometric and identity services. • Ensured Luxoft was a strategic technology partner for the customer. • Led development teams, facilitating collaboration with customer teams and delivering business value to the customer. • Established and directed quality management strategy meeting key target quality and performance metrics. • Managed project risks, planned and executed risk response strategies and ensured their execution. • Managed project budget through planning and forecasting; ensured delivery targets and contribution margin.

CiellosSenior Project Manager

Mar. 2018 - Nov. 2018Kyiv, Ukraine• Managed software development, implementation, support and upgrade projects based on Microsoft platforms and technology stack for major Microsoft ISVs and their end-customers in the US. • Managed geographically distributed teams of architects, functional consultants, developers and QA engineers. • Established and managed relationships, expectations and communications with key customer stakeholders. • Ensured alignment of roadmaps and resource allocation with customers' short and long-term goals. • Was responsible for the end-to-end project lifecycle: planning, staffing, progress control, reporting. • Proactively managed project scope, risks and related changes and implications. • Facilitated requirements clarification, issue resolution, team effort coordination. • Ensured sustainable software delivery with committed quality and within agreed scope, budget and timeline. • Provided coaching and guidance to team members. • Managed project financials: estimation/planning, budget control, forecasting, invoicing, project margins.

Nova Poshta / Нова ПоштаProject Manager / IT Business Partner, Finance

May. 2015 - Feb. 2018Kyiv, UkraineManaged software projects with the key stakeholders in the Corporate Finance function/domain. • Financial reporting software design, development and integration into the existing IT landscape. • Design and development of employee self-service asset management application for 2300+ locations (delivery branches/outlets and logistics hubs). • Modifications of existing software apps to enable transition to IFRS reporting. • Support of company process redesign in terms of leveraging the existing and target software capabilities. • Financial period closure optimization with 5 times cycle shortening (from 20+ to 4 days). • Continuous improvement, development and support of financial reporting functionality within the existing applications landscape. • Decommissioning of core legacy business applications and phased transition to target solution and application landscape.

Independent ConsultantProject/Delivery Management

Jan. 2014 - May. 2015Kyiv, UkraineAdvised clients’ top management on best practices for project/portfolio management, mostly with respect to enterprise applications development. Helped clients to find proper project management practices for their organization, guided through a selection of proper techniques and tools. Provided guidance on setup and farther fine-tuning of IT change management, application maintenance and business application support processes. Helped to prepare client organizations for complex enterprise software projects. On-going services for quality assurance in project/program/portfolio management. Assessed client IT staff competencies and help to select proper new hires. Occasionally served as a communication bridge between client’s top management, business units and IT and hereof provided independent advice in strategic decision making and issue resolution. Training and coaching to client-side junior project managers as well as tailored project management training to client's executives with an emphasis on their roles in successful project delivery. Advised on critical decisions regarding managing the project portfolio as a whole and specific key IT projects. Independent advisory to top management on other key decisions regarding IT. Acted as an on-demand independent advisory member of steering committees. • Developed IT strategy and IT transformation roadmap for manufacturing company with respect to the turnaround in the client’s business strategy and operating model. • Customized training in project/portfolio management and further implementation of tailored project management processes for a major supplier of assembled steel sections. • SaaS ERP and workflow process setup for Stockholm municipalities and contractors.

ProminvestbankProgram Manager / Head of Core Banking Delivery

May. 2012 - Dec. 2013Kyiv, UkraineManaged program for core banking software with 60+ internal and 50+ external teams. Managed both program and new (out of original scope) project portfolio, incremental changes and on-going operations, maintenance and support of production systems, including change management, release management, performance optimization and incident management. Managed relationships and communications with key stakeholders, vendors, outsourcing partners. Actively contributed to bank operational and reporting process changes and optimization from a new software capabilities point of view.

ProminvestbankHead of Core Banking PMO

Apr. 2010 - May. 2012Kyiv, UkraineStand-in and acting Head of Core Banking Delivery. Responsible for new core banking software program planning, organization, execution and control. Personally managed first projects. Guided project managers and performed interventions to specific projects where necessary. Program and project portfolio management. • Ensured wide organization buy-in through a “quick wins” approach by successfully delivering the first Retail Pilot project. • Developed and advocated program roadmap with the phased approach which proved to be successful.

UniCredit Bank Ukraine (Ukrsotsbank)Project Manager, Core Banking Transformation Program

May. 2009 - Apr. 2010Kyiv, Ukraine• Managed the program workstream and leaded cross-functional team within core banking software transformation program. • Leaded efforts for integrating separate core banking streams and various satellite application development teams into the single consistent solution. • Heavily contributed to overall integration architecture. • Transformed the number of separate engineering activities into integral solution design and development.

Ernst & YoungSenior Manager, Busines Advisory Services

Feb. 2008 - May. 2009Kyiv, Ukraine• Managed a number of IT and management consulting/advisory projects in agriculture, media and retail industries. • As part of the Advisory Management Team, was responsible for Quality and Risk Management across advisory project portfolio.

IBMProject Manager

Jan. 2007 - Dec. 2008Kyiv, UkraineManaged large software program with 40+ team for leading automotive spare parts distributor based on Oracle technology stack and supplementary products and toolset.

BearingPointProject Manager

Jun. 2004 - May. 2007• Managed large-scale projects based on Oracle technology stack, products and toolset (DWH, BI, ERP, banking risk management). • Created Oracle technology services practice from scratch. • As Practice Leader was responsible for both pre-sales and delivery.

Borlas UkraineTeam Lead, Business Analysis Principal

Jan. 2002 - Jun. 2004Kyiv, Ukraine• Leaded teams for large projects based on Oracle products and technology stack. • Performed business analysis for customers' business processes, business needs and requirements. • Defined use cases and refined business requirements. • Performed fit-gap analysis, prepared requirements specifications, overall solution design and implementation. • Planned, leaded and executed manual end-to-end system testing, supported customers during user acceptance testing. • Developed smaller features and initial POC for larger features (Oracle Forms, PL/SQL) with subsequent implementation approach and/or code reviews and further hand-over to developers.

Universal Business SystemsProject Manager, Business Analyst

Jan. 1999 - Dec. 2002Kyiv, Ukraine• Managed software projects based on Microsoft technology stack. • Was responsible for end-to-end project planning, execution, monitoring and control, closure. • Acted in Business Analyst and Consultant roles, gathered and formalized customer business requirements, defined project scope and solution design.

Scala Business Solutions (currently Epicor Software)Business Analyst

Jan. 1998 - Dec. 1999Kyiv, Ukraine• Acted in Business Analyst and Consultant roles, gathered and formalized customer business requirements, defined project scope and solution design.

Intellect-ServiceSoftware Engineer

Jan. 1996 - Dec. 1998Application software development for the first Ukrainian securities repository market participants. C/С++, OWL, Turbo Vision, STAY 2.0