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Work Background
Heartbeat.aiVP Sales
Feb. 2021United States- Collaborated with development teams and marketing teams to design and launch Heartbeat.ai into Health Systems and Healthcare recruiting teams
- Developed sales process with a focus on repeatability and scaleability within Healthcare Recruiting Teams
- Full-cycle sales with inbound marketing and outbound initiatives Leading to year-on-year consistent 10+ product demonstrations per week, excluding follow-ups and account meetings
- Responsible for New Customer Acquisition, Customer Success and Renewals
- Built Automation throughout the sales process through tools such as Make.com, Clay.io, Salesforce, Pipedrive, Instantly, Orum, RB2B, and many more. *Produced growth of $0 ARR to $1.5m ARR
SwordfishVP Sales
Oct. 2019United States- Went from 3rd customer to 1st sales hire - Spearheaded sales operations collaborating with executive leadership to develop sales processes and expand product functionality.
- Developed sales process with a focus on repeatability and scaleability within Sales teams, Marketing Teams and Recruiting Teams
- Full-cycle sales with inbound marketing and outbound initiatives Leading to year-on-year consistent 25+ product demonstrations per week, excluding follow-ups and account meetings
- Responsible for New Customer Acquisition, Customer Success and Renewals
- Built Automation throughout the sales process through tools such as Make.com, Clay.io, Salesforce, Pipedrive, Instantly, Orum, RB2B, and many more. *Produced growth of $100k ARR to $1m ARR
Guardian Wealth ManagementHead of Business Development
Apr. 2019 - Oct. 2019Geneva Area, Switzerland- Worked with Recruiting department to build a team of 10 BDRs by candidate marketing, interviewing and structured onboarding
- Developed and delivered training and development programs for quick ramp-up and progressive learning
- Worked with marketing departments to develop and increase brand awareness and consultant appointments
- Managed offshore lead intelligence team with lead capture and lead scoring workflows and distributed to team *Lead by example by exceeding personal quotes by 16%
*Reduced no-show rate from 40% to 18%
Guardian Wealth ManagementBusiness Development Manager
Oct. 2018 - Oct. 2019Geneva Area, Switzerland- Consistent prospecting through phone, email and social channels to expats throughout EMEA.
- Worked directly with the Area Manager and senior consultants to schedule appointments for holistic financial planning
- Managed networking and referral campaigns with existing clients *Exceeded quota by 23% in first 6 months which led to promotion to Head of Business Development-
The Knowledge AcademyRegional Sales Manager - North West/East
Feb. 2018 - Oct. 2018Reflex, Cain Road, Bracknell, RG12 1HL- Responsible for driving sales within North West/East England.
- Directly manage 10 Account Executives, with +2000 accounts. Overseeing workflow and assessment of performance, rewards, and incentives.
- Cultivated a focus on exceptional customer experience and sales opportunity optimization. - Support with training and development, and manage day-to-day operations/queries.
- Compile weekly business updates and report to the Sales Director.
- Analyse market trends, and competitor activity. - Work cross-department; directing marketing initiatives and ecommerce strategy. - Lead sales and marketing efforts for newly launched MS Office Onsite and E-Learning courses.
The Knowledge AcademyKey Account Manager
Jan. 2016 - Feb. 2018- Managing several key public sector accounts. Develop existing customer relationships, cross-selling & upselling to these accounts.
- Conduct market research to identify possible selling opportunities for my designated accounts.
- Managing the full sales cycle, selling both classroom training & SaaS E-Learning solutions
- Monitoring and managing learning & development customer budgets
- Tender management
- Sourced and qualified leads via multiple avenues (outbound/inbound campaigns)
- Assisting in the training & development of new starters *Account Manager of the Year in 2016
AlembaJunior Software Engineer
Aug. 2013 - Jan. 2016Haslemere, Surrey
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