Black Bear DesignProject Manager
Sep. 2019 - Feb. 2021Atlanta, GeorgiaManaged the logistics of up to six website projects tangentially, each totaling more than 100-plus project hours, ensuring an on-time and under-budget delivery. This involved the coordination of several departments within the company using ConnectWise, Slack, Monday, and other scheduling software, and procurement of contractors to ensure the project was completed as scheduled. Sold additional services and hours to clients as needed with necessary pricing. Additionally, contributed to the company's service portal to help schedule maintenance and updates to existing clients. POSITION HIGHLIGHTS Managing logistics and communication of multiple large-scale, long-term website projects
Fostering the relationship with clients and successfully launching 16 websites, fully integrated with eCommerce, ADA compliance, and SEO.
Upgraded 20% of projects to retained clients, allowing the company to have consistent revenue generation
84% of the assigned projects came in under budget
Generated several leads from local businesses that resulted in three additional agency clients