Marina Vilela - Delivery & Operations manager, Google

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Work Background

GoogleCloud Program Manager

Aug. 2021

Accenture ArgentinaDelivery Lead

Apr. 2019 - Aug. 2021

Accenture Argentina Program Manager

Jan. 2018 - Aug. 2021Buenos Aires, ArgentinaProgram Manager para el area interna de la compañia. Proyectos relacionados con explotación y visualización de datos. Actualmente en proceso de migración a la nube. Equipos globales, manejando exitosamente los desafios culturales y de zona horaria. Gestion de riesgos y de oportunidades de mejora. Resolución de conflictos y team building.

Nearshore SystemsProject Manager

Mar. 2017 - Sep. 2017ArgentinaManagement of different projects including websites for clients in China and USA and an application for Snapchat filters with mobile and desktop support. In charge of the complete life cycle of the products: from the gathering requirements stage until the delivery of the final product. Management with agile methodologies. Team building working on a strong communication channel between all team members both in person and remotely to improve efficiency. Some of the tasks developed: Project Management Coordination between development and quality teams Roadmap Budget Management Risk Management Client and Management Reports Backlog management, prioritization and estimates Active participation on the tasking sizing effort. Preparation and prioritization in conjunction with the client of the requirements to be developed on each sprint. Endpoint with the client. Coordination of status, backlog refining meetings Interviews to survey future requirements Working on staff augmentation Demos setup and execution

GlobantBusiness Solutions Analyst

May. 2016 - Mar. 2017Single point of contact on the functional side with the client and the team. Management of all the functional tasks of the project, as well as the assembly of the backlog for the migration of a financial product. Sprints setup, preparation and execution of demos. Deloitte account Some of the tasks developed were: Project management Ownership of User Stories Ownership of the Project Backlog Building of the release plan. Identification and risk assessment Setup and presentation of Demos to business. Meetings with business to meet requirements. Organization of tasks within the team Ensure good communication between the different team members, both internally and with the client. Team building Focal Point for information on project status and functional knowledge (within and outside the team) Test Support Sprints SetUp Scrum meetings

DirecTV Argentina (ITR)Business Analyst/Project Coordinator

May. 2015 - May. 2016Buenos AiresCoordination of projects for the Marketing and Regional Sales Department. Complete involvement on the project’s life cycle the complete life cycle. Including new products, promotions and marketing campaigns. Coordination tasks between the different teams and the client. Coordination of regional projects built on a SOA architecture Some of the tasks developed were: Project Management Coordination of the tasks to be carried out between the development and testing teams during the entire life cycle of the project. Analysis and writing of user Stories for both: maintenance and new projects. Organization of tasks within the team Ensure good communication between the members of the different teams and Team building Report generation to Management and Vice Presidency Focal Point for information on project status and functional knowledge within the team as well as with business. Test Support Documentation: Use cases, testing strategies Backlog management and Sprint setup. Scrum Master

Snoop Consulting para Ternium ArgentinaBusiness Analyst

Jan. 2014 - May. 2015Ternium - NCA Project - Laboratory / Quality, functional tasks that included interviews for new requirements, documentation, support to productive deploys, user support. Single point of contact between the users and the technical team. Some of the tasks developed were: Project management. Analysis and specification of requirements for both maintenance and new projects. Generation of reports and presentations to Management and Vice Presidency Negotiation with users. Support tasks. Functional test Documentation.

CitiBusiness Analyst

Jan. 2010 - Dec. 2012Citibank ArgentinaRegional DataWarehouse Team (RDW). Responsible for managing information related to clients, accounts and transactions of the corporate business. Taks: File process. Technical and functional support to users throughout Latin America. Meetings with users to obtain new requirements. Analyze new requirements: Modifications of ETLs, Reports, Bug Fixing Technical and functional documentation. Used technology: Oracle 10G / 11G, PL / SQL, SQL, Unix, Shell-Script. TOAD, SQLPlus

ORACLE ARGENTINABusiness Analyst

Mar. 2009 - Sep. 2010Capital FederalPMW development team - Project Management Workbench. Global application for the management of projects and reports. Tasks: Migration of an Excel application to Java. Analysis of requirements and their respective testing. Data analysis, bug fixing. Technical and functional documentation. Used technology: Oracle 10G / 11G, PL / SQL, SQL, JAVA, APEX TOAD, SQLPlus, JDeveloper

Hewlett-PackardResolution Analyst

Aug. 2008 - Feb. 2009San IsidroEs el segundo nivel de soporte dentro del Global Service Desk. La función principal del Incident Resolution Analyst es la resolución de las incidencias o requerimientos reportados al Global Service Desk. Cumplimiento de las políticas corporativas, garantizar un buen trato con el cliente, demostrar un alto compromiso en la atención/resolución del ciclo de un incidente. Tareas: El objetivo principal de este rol, es el de proveer al End User que reporta un Incidente soluciones rápidas y efectivas en aquellos requerimientos que sean posible o en su defecto asegurar el escalamiento al área para la resolución del mismo. Para llevar a cabo dicha tarea se debe contar con el acceso remoto y resolución telefónica de los incidentes o requerimientos. Competencias Técnicas/Metodológicas: Conocimientos avanzados de Hardware y Software, sistemas operativos de Microsoft, herramientas de office, Internet, correo electrónico, redes. Competencias Sociales/Individuales: Orientación al cliente, trabajo en equipo y cooperación, capacidad para comunicarse eficazmente, autocontrol, motivación por el logro, flexibilidad, dinamismo, perseverancia, creatividad e innovación, conocimientos y expertise técnico/profesional/directiva. Conocimiento y uso de herramientas de registraciòn varias: OpenView, Remedy, Armit Manejo de herramientas SAP, SIEBEL Capacitación en normas ITIL e ISO 20000

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