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Network Power<100 people
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IT
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Work Background
Utah Association of CountiesSenior Software Developer
Sep. 2022Murray, Utah, United States
ECSSenior Dotnet Developer
Aug. 2021 - Sep. 2022Utah, United States
Layton CityFull Stack Developer
Feb. 2018 - Aug. 2021Layton, UtahDesigns, develops and maintains software applications for the City, modifies and maintains the programs on the city Internet and Intranet websites. Performs a variety of skilled and technical work associated with the conversion of data from project specifications and statements of problems and procedures; uses data to create or modify computer programs. Code, test and troubleshoot programs utilizing the appropriate hardware, database, and programming technology. Refine data and format final product. Maintain and modify programs; make approved changes by amending flow charts, develop detailed programming logic, and coding changes. Test and develop programming modifications. Write new program code using prescribed specifications. Evaluate simple interrelationships between programs such as whether a contemplated change in one part of a program would cause unwanted results in a related part. Analyze performance of programs and take action to correct deficiencies based on consultation with users and approval of supervisor. Confer with users to gain understanding of needed changes or modifications of existing programs. Resolve questions of program intent, data input, output requirements, and inclusion of internal checks and controls. Write and maintain programming documentation.
Dish NetworkIHS Tech IV
Sep. 2013 - Feb. 2018Layton, UtahAs a Tech IV, My responsibilities include, but not limited to, installing and repairing DBS (Direct Broadcast Satellite) and FSS (Fixed-Satellite Service) video systems for residential and commercial accounts. I also performed satellite internet installations and diagnosis to ensure a connected consumer base. Other duties included fulfillment for other large companies such as Amazon and Samsung, training and on-boarding of new technicians, and customer satisfaction claims resolution. As a part of Dish, I working in a ever-changing, keep-moving-forward minded industry, this has made me gain a insatiable appetite for learning and advancing myself, setting goals only to reach far beyond them.
Layton Cycle & SportsService Manager
Feb. 2008 - Sep. 2013Layton, UtAs the Service Manager, I was responsible for efficient management of resources including parts allocation and technician scheduling. I ensured accurate diagnosis by working directly with the technicians and built a mutual trust that we were both focused on the best interest and safety of the customer. If an issue ever did arise that my Writers could not resolve, it was my duty to assist in the resolution to benefit both the customer and company. We maintained a 90% satisfaction rate with a 93% resolution rate.
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