Rachel Bullard

Executive Assistant @N/A

Training&Development SpecialistBusiness OwnerCRM managerInfluencerAdministrative SpecialistHR GeneralistRecruiterLegal SupportEvent ProducerContent Manager🏦 Finance⚖️ Legal🗿 HR📝 Influencer or Blogger💸 Marketing

Rachel Bullard is a highly organized and dedicated professional currently serving as an Executive Assistant. She is a seasoned administrative professional with a strong background in office management, communication, and strategic planning. Rachel possesses an impressive ability to manage multiple projects simultaneously while maintaining a keen attention to detail. She has proven herself to be a crucial asset in coordinating and facilitating executive-level operations, ensuring efficiency and productivity. Rachel's strong interpersonal skills, combined with her deep understanding of business operations, make her a valuable part of her team. Prior to her work, Rachel honed her skills in various administrative and leadership roles, earning a reputation for her reliability, efficiency, and excellent problem-solving abilities.

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Work Background

Downton Dallas, Inc.Executive Assistant

Jun. 2023 - Oct. 2023Dallas, Texas, United States• Served as a key member of Executive Office • Provided sophisticated and proactive calendar management. • Provided world class level of support. • Made sure information and communications flowed properly and to the correct channels. • Maintain constant awareness of the President, CEO, COO’s priorities. • Facilitate Board Communications • Coordinate with Guests and Members who attend meetings. • Prepare Board Members for internal and external meetings. • Headed employee committee. • Worked on first major initiative for company; Employee Buy-In and Engagement • Facilitated DISC Assessment to all employees and staff to foster better work environment. • Bridged major gap between Field Operations and Corporate Relations. • Oversaw Receptionist as a Direct Report. • Oversaw Reception and Front Desk. • Completed Expense Reports for CEO, Accounts Payable, Corporate, and COO. • Put together company outings and events to foster better employee Buy-In and Engagement and Communication.

Home Partners of AmericaProject Manager

Feb. 2022 - Jan. 2023Dallas, Texas, United StatesAssist with legal cases and pulling all documentation for legal cases • Collaborate with Resident Services department for process improvement • Construct, organize, and lead special projects with team of 6 or more • Concur with HOA department for process improvement • Provide high level project management skills and abilities on different projects • Provide high level oversight of different departments for process improvement, such as driving down amount of work order backlog and increasing quality customer service throughout Resident Services Department • Support to Senior Vice President of Property Management and bridging gaps between leadership and many other departments Accomplishments • Applied for Mentorship Program 2022 • Working on M-201, Facilities Management Course Certificate, continuing education and professional development in HOA • Apart of LeadHERship and B.L.O.O.M DE&I Initiatives Renewed CMCA Certification

Worth Ross Management Co., AAMCExecutive Assistant and Culture, Development, Diversity & Inclusion Leader

Sep. 2018 - Jun. 2021Dallas/Fort Worth AreaStrengths: People & Culture Development, Diversity & Inclusion Leader, Oversight of Daily Operations Roles, Responsibilities, Tasks, and Duties • Oversaw administration and resale requests of 100 or more properties • Provided support to Vice President of Administration and Vice President of Operations • Oversaw administration and staff of 100 or more properties across Austin, Dallas, Tyler, San Antonio, and Colorado • Developed collaboration between departments and Executive Leadership where there was little communication prior • Implemented company-wide policies for performance management, culture development, and employee retention • Processed and coded invoices and assisting in completing annual budgets with income in excess of one million dollars • Creating and Implementing processes to showcase Diversity & Inclusiveness • Providing clear and substantive feedback and coaching to team members • Created collaboration between different departments; scheduled employee outing events (pre-pandemic) • Getting involved and taking the lead on different kind of projects from start to finish and implemented my own ideas • Ability to capture and analyze talent data in a meaningful way that helps drive moments of insight on where things are going well and where we need to prioritize focus and resources • Champion and driver of culture of continuous improvement • Ensure all daily operations tasks are completed in a friendly & professional manner Accomplishments • Secretary of Diversity & Inclusion Committee to bring Diversity & Inclusion across the board of entire company • Chair Person of Huddle Up Committee to create inspiring content in alignment with values for daily morning meetings with corporate staff • Earned Certified Manager of Condominium Association certification in October 2019

FirstService Residential TexasExecutive Assistant in Management

Jun. 2016 - Apr. 2018Dallas, TexasStrengths: Project Management, Oversight of Daily Operations and People & Culture Development Roles, Responsibilities, Tasks, and Duties • Served as the Operations Leader, ensuring the alignment and adoption of the business vision, strategic objectives, and cultural values. Developed strategies to promote positive employment branding • Drive a supportive and collaborative working climate that results in a highly engaged workforce. • Ensure alignment between individual and company goals and objectives • An eye on improving process & quality, keep it simple yet effective • Monthly Record Keeping -- Monthly Agendas, Modification Requests, Work Orders, Invoices, Homeowner Dues Accounts, Delinquencies, Financials, Staff Meetings, etc. • Shaping and defining the Talent and People strategies • Prepared and assembled materials for high-level leadership meetings • Provide excellent customer service and maintain open lines of communication with fellow • Built scalable systems, processes, and ways of working as well as building and maintaining a high performing team • Partnered with leadership team on talent assessment, organizational design, annual performance reviews, and learning and development initiatives -Support to Vice President of Administration, Vice President of Operations, Executive Leadership and Regional Directors • Oversaw administration and staff of 100 or more properties across Austin, Dallas, Tyler, San Antonio, and Colorado • Served as gatekeeper and liaison between staff, incoming calls or e-mails to VicePresidents • Successfully completed and coded expense reports • Scheduled staff events to improve company morale and collaboration; Scheduled board meetings 80 or more properties in different time zones • Administered company-wide policies for performance management that improved culture development andincreased employee retention • Processed and coded invoices and compiled annual budgets with income in excess of one million dollars

CantoniHuman Resources Generalist/ Executive Admin

Dec. 2014 - May. 2016Dallas, TexasStrengths: Recruiting Top Talent, Mutli-State Payroll, and Onboarding and Administration of Human Resources Operations Roles, Responsibilities, Tasks, and Duties • Recruits, interviews, hires and trains new staff in the department. • Prepare for, plan, and execute new hire orientation • Assists in the administration of health, welfare, COBRA program, and 401(k) benefits including; enrollments, accruals, reconciliations, reporting and handling issues that arise. • Establish and Maintain effective working relationships with (and between) managers, employees, and the multiple unions on-site • Responsible for management and automation of HRIS system • Maintain a high-level of confidentiality. • Manages full leave process for L & I, FMLA, and other types of planned and unplanned leave. • Implements and maintains processes, policies, and procedures as set forth in the Employee Handbook and other relevant procedural documents. • Manage employee status changes, promotion letters, transition letters, rate changes • Recruiting, Conducting Background Checks, Drug Screenings, New Hire Orientation, Maintain Personnel Files, Terminations • Support the completion of I-9 forms, verifies I-9 documentation and maintains I-9 files. • Assists with processing of employee files, documentation and terminations • Multi-State Bi-Weekly and Semi-Monlthy Payroll for 500 or more employees • Provides support and guidance to management and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances. • Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. • Workers Compensation, Open Enrollment, HRIS, Benefits, Performance Reviews Accomplishments • Started as an Administrative Assistant and was promoted to HR department within 8 months employment