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Work Background
Apex Solutions Group LLCProject Management Intern
Aug. 2024Assist in Project Planning: Support the project management team in developing project plans, timelines, and budgets, ensuring all tasks are aligned with project goals and deadlines. Coordinate Communication: Facilitate communication among team members, stakeholders, and clients, helping to ensure that everyone is informed and engaged throughout the project lifecycle. Monitor Progress: Track project milestones and deliverables, providing regular updates to the project manager and identifying any potential risks or issues. Conduct Research and Analysis: Gather and analyze data relevant to project objectives, helping to inform decision-making and contribute to project improvements.
TP ICAPClient Ops Analyst
Aug. 2022 - May. 2024New York City Metropolitan AreaImplemented Agile Methodologies to lead reviews of operational processes for clients like RBC Capital, resulting in a
30% reduction in compliance and risk management issues, boosting client satisfaction by 40%
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Enhanced decision-making and operational stability for the financial services department by analyzing numerous
operational reports, identifying potential risks in quality assurance processes.
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Utilized technical knowledge to streamline collaboration with investment teams, legal counsel, and external service
providers, resulting in a 22% increase in due diligence efficiency. This led to faster client onboarding and improved
satisfaction.
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Managed resource allocation for cross-functional teams, ensuring the delivery of projects for clients like London Stock
Exchange Group. This optimized operational efficiency and client experience.
Care.comSolutions Marketing Specialist
Jan. 2022 - May. 2022- Utilized strong interpersonal and problem-solving skills to multitask and manage client inquiries, enhancing customer satisfaction and improving service delivery. - Analyzed key data and identified pain points to create actionable advertising strategies, successfully achieving campaign objectives and optimizing engagement. - Ensured accurate and efficient data entry for sales metrics and key performance indicators, contributing to more timely and precise reporting. - Provided seamless administrative support to the sales team, managing client schedules, team meetings, and conferences, which improved workflow and team productivity.
Hackensack Meridian HealthHealth Information Specialist
Jan. 2020 - May. 2020New Jersey, United States- Ensured 100% HIPAA compliance by collaborating with health information management teams to securely handle patient data and implement accurate data protocols. Supported EHR system integration, streamlining data flow and improving healthcare provider access to critical patient information, enhancing decision-making and patient care. Worked with healthcare providers to improve the accuracy of medical coding and documentation, reducing errors and optimizing operational efficiency. Contributed to process improvements that reduced data entry errors by 15%, significantly increasing departmental efficiency and productivity
O&B AfricaSmall Business Owner
Apr. 2018 - Jan. 2022New Jersey, United StatesManaged financial functions such as operations budgeting, accounts payable and accounts receivable and payroll.
Conferred with customers to understand needs and finalize purchase orders.
Kept up-to-date on all regulatory changes affecting business operations.
Set pricing structures according to market analytics and emerging trends.
C&A globalSocial Media Analyst
Feb. 2018 - Feb. 2019Edison, New JerseyPerformed competitor analysis to identify high-value keyword and backlink options.
Managed client accounts, including addressing inquiries and applying feedback to meet customer needs.
Analyzed market data to determine and target key audience or segments.
Health Source AgencyHealthcare Marketing Director
Jan. 2017 - Jan. 2020Atlanta, Georgia, United StatesLed Conflict Resolution & Team Alignment: Mediated disputes between physicians, nurses, and staff, ensuring smooth workflow and enhancing cross-departmental communication, which improved team efficiency and maintained project timelines. Optimized Case & Clinical Management: Developed strategies to improve health and safety programs for the older population, resulting in enhanced patient care and reduced operational risks. Strategic Market & Consumer Analysis: Conducted in-depth market and competitive analysis, adapting marketing strategies to changing consumer trends, leading to a 15% increase in brand awareness and competitive positioning. Directed Team Performance & Cost Control: Mentored and guided the marketing team to streamline processes and reduce costs by 10%, while driving a profitable division that exceeded revenue targets and delivered high-impact marketing campaigns
O&B African MarketMarketing Manager
Jan. 2010 - May. 2017United States
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