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Work Background
J19 ConsultingVP-IT / CIO
Mar. 2023Houston, TXLean Six Sigma Black Belt/ITIL Executive leading the creation and restructure of multiple IT departments ($1B profitable standup of multi-national oil industry divestiture and M&A post-implementation efforts for $12 billion, 12,000-employee, four-company acquisition, consolidating 17 national plants). Pemex (Shell Oil Divestiture) • Led restructure of new, independent IT project management office (PMO).
• Consulted directly with C-suite and Executive leadership to uncover $3.3 million overspend in post divesture newly created internal IT department. • Increased 21,000 employee satisfaction rate 93% by creating a culture of transparency, collaboration, accountability, and commitment to excellence, including a “mission first” mentality across the IT team. • Increased employee engagement and participation in cross-functional teams by 10%. • Developed and executed enterprise IT transformation strategy, focusing on business process re-engineering, earned value, system integrations, and operational excellence. • Oversaw portfolio of transformation projects to team members, ensuring they were delivered on time, within scope, and on budget. • Collaborated with IT, finance, and other departments to align transformation initiatives with technological advancements and financial planning. • Negotiated vendor contracts saving an average of 15% per contract. Westlake Chemical Corporation • Partnered with C-suite and Executive leadership to drive adoption of new initiatives for new AI Digital division. • Led large cross-functional groups (15 sub-teams), while retaining oversight of IT, PMO, and tech product management. • Improved efficiency 81% by streamlining and standardizing operating procedures, technology, and driving improvements in multiple departments.
• Created consolidation & process automation across Financial, IT, Legal, & Operations by introducing adoption of Work Management System (WMS) for procurement center of excellence (PCOE).
AT&TDirector of Quality Assurance
Aug. 2016 - Jan. 2023Bellaire, TXWon 2021 VP Recognition Award for on-track and timely delivery of 2020 initiatives. Won 2020 Connection Award for enterprise process creation in Transformation Customer Advocacy Value Stream resulting in an increase of 78% customer satisfaction and 31% efficiency. • Headed $39 million multi-year enterprise program and roadmap to transform Lean Agile Center of Excellence (LACE) in creation and adoption of new project implementation Work Management System (WMS). • Served as steering committee member for C-suite and VP levels on implementation and navigation of new functionality. • Achieved 78% increment in customer satisfaction and 31% efficiency growth from establishing and leading test management office (TMO) in company business global operations and services value stream. • Spearheaded strategy, creation, design, implementation, and support of processes, procedures, and tools in adoption and transition of company applications. • Led 1,000 member VP Business Transformation global division in creation of cross-functional teams across 5 countries defining, refining, and training business continuity, change management, IT compliance, and governance. • Supervised complete implementation lifecycle of functionality, defects, problem resolution and recovery for quality center of excellence (QCOE) using Atlassian JIRA and TM4J. • Developed platform architecture utilizing Microsoft Azure for cloud adoption and well architecture frameworks in development of internal global enterprise SIMONE artificial intelligence (AI). • Gave voice to Ozzy the Owl for internal company project owl training videos.
PINNACLE TECHNICAL RESOURCESIT Consultant - Architecture
Jul. 2007 - Jul. 2016Dallas, TXFormulated architectural solutions in E2E cross-functional analysis and development of existing and new designs in accordance with target. Oversaw architectural phases of up to 60 projects per year, with quarterly releases of 10-15 projects each, within Virtual Network Infrastructure (VNI) in support of new projects. Appointed as Lead Architect for all aspects of Virtual Network Infrastructure (VNI). Created active project forecasting for architect development team members. Updated governance of framework (target architecture), roadmap (factory departments), and solutions (product realization) for market to customers. Key role in reorganizing and restructuring architecture team from Mobile Core (LABS) to Technology Service Realization (IT). • Selected as company-wide representative for all architect’s 100-member global strike force for development and implementation of $100M, Most of World (MOW), GAMMA project, utilizing Agile methodology. • Played crucial role in designing SAAS architecture for GAMMA product line, that built Network on Demand baseline and slashed implementation of customer networks from 121 days to 5 days. Additional Experience IT Consultant /Project Management - Agile Methodology SCRUM Master and Agile Coach at Kansas City, MO Senior Project Manager at Fidelity National Information Solutions Senior Business Analyst - Sprint IMG Account at CONVERGYS Developer/Programmer | Requirements Team Member | Info Associate - Development Team at Electronic Data Systems Account Executive – Sales Team at Jade Computer Products
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