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Work Background
Vartender: Whiskey ConciergeManaging Member
Jun. 2020
Worldwide Information Network SystemsIT Program Manager
Oct. 2009 - Sep. 2011
IT Veterans, LLCFounder and Managing Member
Feb. 2009Full-service IT Consulting and Solutions provider for small, medium and enterprise level organizations. ITV has extensive background in the following areas:
- Project, Program, Business and Executive Management
- Organizational Change Management
- Business Process engineering,mapping,and implementation
- Systems and Network design, implementation, administration and support
- Telecommunications Systems design, installation, integration and operations - Voice, Data and Video Cabling design, installation and integration - Help Desk, Call Center, and Network Operations Center (NOC) planning, integration and operations
- Financial Strategies and Management
- Disaster Preparedness and Recovery, Continuity of Operations and Mission Readiness analysis and operations
- Enterprise Standardization (cabling, servers, systems, storage, etc.)
- Quality Assurance Management and Planning
- Systems and Applications Engineering and Architecture
- Information Assurance and Security Planning and Management
General Dynamics Information TechnologySenior IT Project Manager
Jul. 2008 - Oct. 2009Responsible for leading, monitoring, controlling and approving costs, schedules, performance, and risk mitigation strategies through the use of sound project management technologies, work breakdown structure (WBS), resource reporting and other project management related tools and processes. Manages, directs, and coordinates complex projects to include definition of system requirements, development of milestones, development of prototype efforts, system engineering and integration, and configuration management. Manages major intelligence IT projects/programs for the customer.
United States Air ForceLong-Haul/Backbone Communications Manager | Network Engineer
Feb. 1998 - Jul. 2008Multiple- Managed 25 techs in support of 1,200+ high-speed data-links and $30M in communications equipment, including ATM, Promina, DWDM, SONET, and IP technologies with data rates of up to OC-192
- Technical Professional of the Year; $94K facility renovation project a success; updated cabling/equipment
- Provided communications support to 37.5K military personnel in Korea 365/24/7 with 99.99 % reliability
- Director of Communications during manning shortfall - oversaw all network/communications maintenance
- Guided project upgrading optical backbone - seamless transfer of service from OC-48 ring to OC-192 ring
- Led 5 man team responsible for Telecommunications Inside & Outside Plant data circuits
- Programmed and tested circuits utilizing the Nortel DMS-100 and associated equipment at remote sites
- Resolved all escalated Tier-2 through 4 issues supporting high speed data access links for 24K customers
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