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Work Background
Senior User Researcher
PearsonSenior User Researcher
Jan. 2024 - Jul. 2024
Senior UX Consultant
i3Works LtdSenior UX Consultant
May. 2023 - Dec. 2023Bristol, England, United Kingdom
UX Designer
VaarstUX Designer
Dec. 2022 - Mar. 2023Bristol, England, United KingdomSole Designer across 2 multidisciplinary teams, responsible for managing, prioritising and leading UR activities for 2 complex products.
Senior User Researcher
UK Research and InnovationSenior User Researcher
Jan. 2022 - Dec. 2022Bristol, England, United Kingdom
UX Consultant
NomensaUX Consultant
Mar. 2021 - Jan. 2022Bristol, England, United Kingdom
UX Designer
DiaryZapp - Children’s Digital JournalUX Designer
Nov. 2020 - Jan. 2021RemoteWorking part-time as a UX Designer creating an app to aid KS1-2 mental wellbeing in school in response to Covid-19. • Conducted research with teachers to understand current frustrations and limitations to supporting mental wellbeing in schools. • Designed a solution to enable time limited staff to provide efficient support towards mental wellbeing during class-time. • App due to be released March 2021.
User Researcher
Innovate UKUser Researcher
Sep. 2020 - Mar. 2021Complex government platform that runs competitions and process applications, used by both external and internal users. • Sole researcher working with 2 multidisciplinary teams. • Responsible for all user research needs for the entire platform. • Demonstrable ability to deliver and communicate actionable insights to guide future product improvements. • Helped integrate this new role successful into their established agile process. • Comfortable with GDPR compliance as standard practice.
UX Designer
Freelance UX Designer
Mar. 2020 - Sep. 2020RemoteDiaryZapp: An award-winning children’s diary and social networking app. We were asked to identify the factors that were limiting user growth and develop solutions to positively impact that.
UX Design Student
General AssemblyUX Design Student
Nov. 2019 - Mar. 2020An immersive course that developed core skills and understanding in user-centred design in digital experiences. It provided hands-on projects throughout the course that reinforced the entire UX process learnt in lectures. If you'd like to know more about some of the work I've done, my projects are in the Accomplishments section below.
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