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Work Background
Pearson
Senior User Researcher
Jan. 2024 - Jul. 2024
i3Works Ltd
Senior UX Consultant
May. 2023 - Dec. 2023
Bristol, England, United Kingdom
Vaarst
UX Designer
Dec. 2022 - Mar. 2023
Bristol, England, United Kingdom
Sole Designer across 2 multidisciplinary teams, responsible for managing, prioritising and leading UR activities for 2 complex products.
UK Research and Innovation
Senior User Researcher
Jan. 2022 - Dec. 2022
Bristol, England, United Kingdom
Nomensa
UX Consultant
Mar. 2021 - Jan. 2022
Bristol, England, United Kingdom
DiaryZapp - Children’s Digital Journal
UX Designer
Nov. 2020 - Jan. 2021
Remote
Working part-time as a UX Designer creating an app to aid KS1-2 mental wellbeing in school in response to Covid-19. • Conducted research with teachers to understand current frustrations and limitations to supporting mental wellbeing in schools. • Designed a solution to enable time limited staff to provide efficient support towards mental wellbeing during class-time. • App due to be released March 2021.
Innovate UK
User Researcher
Sep. 2020 - Mar. 2021
Complex government platform that runs competitions and process applications, used by both external and internal users. • Sole researcher working with 2 multidisciplinary teams. • Responsible for all user research needs for the entire platform. • Demonstrable ability to deliver and communicate actionable insights to guide future product improvements. • Helped integrate this new role successful into their established agile process. • Comfortable with GDPR compliance as standard practice.
Freelance
UX Designer
Mar. 2020 - Sep. 2020
Remote
DiaryZapp: An award-winning children’s diary and social networking app. We were asked to identify the factors that were limiting user growth and develop solutions to positively impact that.
General Assembly
UX Design Student
Nov. 2019 - Mar. 2020
An immersive course that developed core skills and understanding in user-centred design in digital experiences. It provided hands-on projects throughout the course that reinforced the entire UX process learnt in lectures. If you'd like to know more about some of the work I've done, my projects are in the Accomplishments section below.
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