Requests
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Network Power<100 people
Roles
🔥100%
Startup Founder
✔️100%
IT
✨100%
Business Owner
Geos
Work Background
València VeterinarisVeterinary Assistant
Mar. 2024 - Jul. 2024Barcelona, Catalonia, Spain · On-site
I-Kids / I-AdultsEnglish Educator & School Coordinator
Sep. 2023 - Mar. 2024Vilassar de Mar, Catalonia, Spain · On-site- Pioneer extracurricular English programs at three public schools
- Provide personalised coaching for TOEFL, Cambridge, IELTS, and LinguaSkill exams
- Coordinate school activities for efficient academic operations
- Create engaging content and managing social media for enhanced outreach
AïCopy SynergyDigital Copywriter
Jan. 2023Barcelona, Catalonia, Spain · Remote- Tailor diverse copywriting styles to meet specific business objectives
- Provide ghostwriting services for businesses, enhancing their LinkedIn presence with polished and strategic content
- Craft brand messaging and develop impactful narratives for websites and social media
- Create compelling articles that inform and captivate readers
AFPJournalist & Video Editor
Feb. 2020 - Nov. 2023Nicosia- Cover, shoot and edit hard news and features
- Reinforce the video network in the MENA region
- Produce compelling, varied and accurate coverage
- Plan and run the agency’s video coverage throughout the region
- Handle user generated content (UGC)
The Green WoofFounder & CEO
Jun. 2019 - Feb. 2022CyprusFounded and successfully operated The Green Woof, a pet supply store specialising in raw, organic, and highly nutritious food for dogs and cats. - Develop and implement a comprehensive business strategy
- Establish strong relationships with local suppliers and vendors, ensuring a consistent supply of high-quality and ethically sourced products
- Leverage social media platforms and community events to promote The Green Woof, raising awareness on responsible and sustainable pet ownership
- Lead a team of employees, providing training, guidance, and fostering a positive work environment
- Develop and drive a strategic sales program
Avis Budget Contact Centre BarcelonaCustomer Care Specialist (French market)
Apr. 2018 - Aug. 2018Barcelona Area, Spain- Offer personalised recommendations to customers to enhance their rental experience and upsell additional services when appropriate
- Address and resolve customer concerns, complaints and issues
- Meet performance targets for reservation conversion rates and customer satisfaction
Cyprus School of Dog TrainingPositive Reinforcement Dog Trainer
Jul. 2017 - Jun. 2020- Design and implement training programs tailored to prioritise the welfare of dogs
- Reward and praise positive behaviours to promote a sense of contentment and confidence
- Create a safe, enriching, and nurturing training environment that supports growth and development in dogs
ComputacenterCustomer Service Agent
Apr. 2017 - Jul. 2017Barcelona Area, Spain- Help customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide
- Serve corporate and government clients in a variety of industries
- Tailor IT related knowledge and services
SummakAssistant Manager
Mar. 2017 - May. 2018Barcelona Area, Spain- Take and deliver customer orders, addressing inquiries and accommodating special dietary requests
- Manage a team of waitstaff, overseeing daily operations, and ensuring efficient
table turnover and exceptional service
- Collaborate closely with the kitchen staff, coordinating food preparation and
ensuring timely service
- Handle cash transactions and manage billing processes accurately, maintaining
accountability and accuracy in financial transactions
- Assist in inventory management, including monitoring stock levels, placing orders,
and ensuring availability of supplies for smooth restaurant operations
AirbnbCustomer Experience Manager
Nov. 2016 - Mar. 2017Barcelona Area, Spain- Assist both hosts and guests in resolving issues, answering inquiries and providing exceptional service
- Act as the primary point of contact for French-speaking customers, ensuring clear and effective communication
- Effectively identify and assess customer issues, and proactively finding suitable solutions
- Maintain accurate and detailed records of customer interactions and case resolutions, utilising internal systems and tools effectively
Caritas InternationalisCross-Cultural English Language Instructor
May. 2016 - Aug. 2016Cyprus- Provide individualised pastoral care and guidance for students with varied personal circumstances and educational backgrounds
- Integrate a diverse range of English teaching methods and techniques to effectively support students of varying proficiency levels and diverse cultural contexts
- Develop a scope and sequence of learning activities
- Create course materials, assessments and projects
- Create a conducive learning environment where all students feel comfortable
- Regularly engage students and develop team-building activities to increase their participation and engagement
- Provide crisis support and appropriate referrals for asylum seekers and refugees facing potential trauma or emotional challenges
- Assess student progress
Caritas InternationalisInterpreter, Translator and Refugee Assistant
Jan. 2016 - Sep. 2016Cyprus- Assist in maintaining a safe and welcoming environment for refugees
- Assist women who have been forced to flee war and persecution, as well as
domestic, sexual and other forms of gender-based violence
- Provide administrative facility support as needed
French Cultural Centre Hospitality Officer
May. 2011 - Feb. 2012Nicosia, Cyprus
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