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Work Background
FreelanceOrganic TikTok UCG Creator
Jan. 2022United StatesWriting, reviewing, editing, and updating content for company websites, blogs, marketing materials, and social platforms. Conducting research to learn more about current trends, developments, and perceptions about the subject matter, and then contextualizing the findings to develop a strategy. Assisting with the design of promotional materials. Using social media to engage consumers, respond to questions or complaints, and to promote company initiatives. Collaborating with internal departments to establish campaign objectives, complete tasks, and identify and solve problems. Monitoring social media and company website metrics. Utilizing SEO methods to increase site traffic through social media. Suggesting new ways to promote company offerings and to reach consumers while building community.
AmazonHuman Resources Business Partner
Aug. 2021Jackson, Mississippi, United States• Launching HR Business Partner for a launching fulfillment center implementing best practice systems and processes • Understand business goals and recommend new approaches, policies, and procedures to effect continual improvements in business objectives, productivity and development of HR within the company • Create a vision and goals for a HR team to inspire and motivate the team to achieve excellence in terms of customer support and core HR processes • Manage a night team of 3 HR Assistants driving standard work completion ensuring consistency of application of policies and procedures, and alignment of HR related programs • Manage a night team of 3 HR Partners assisting in mid-level management partnership • Analyze daily, weekly, and monthly reports on people metrics (attendance, attrition, performance, engagement) to guide decision-making and proactive strategical solutions to client groups partnering with the senior leadership • Conducting weekly time sensitive investigations regarding ethics complaints, management escalations, and harassments involving salary leaders • Training external HR teams in company processes and systems • Collaborate with Sr. Management and HR leadership to develop regional and network solutions to attrition • Partner with senior and mid-level management to strategically implements associate development and performance tracking • Deliver results in a rapid and complex changing work environment • Excellent written & verbal communication, and interpersonal skills • Strong problem-solving skills, critical thinking, and willingness to be vocally self-critical • Provide valuable input and expertise to client groups in terms of employment legislation, policies, and practices
AmazonSenior Human Resources Assistant
May. 2020 - Jul. 2021Arizona, United States• Assigned daily tasks for the team ensuring that standard work is completed during the shift • Compiled 64 reports weekly followed by a bridge to operations and senior leadership • Supported 4000+ associates with HR related questions in person and virtually • Conducted weekly time sensitive investigations regarding attendance, bereavement, time theft, labor tracking, etc. • Scheduled weekly appeal hearings in addition to compiling appeal packets • Collaborated with management, Sr. Management and HR leadership to provide exceptional HR support • Proficient use of HRIS Salesforce, Kronos, PeopleSoft, Onbase, and additional proprietary Amazon systems
Marshall UniversityGraduate Assistant
Aug. 2019 - Dec. 2021Huntington, West Virginia Area• Act as a liaison between student organization and the staff sponsor of student organization • Support 5 student work studies to ensure that they are aware of their daily work roles and responsibilities • Provide answers to 30 students weekly regarding the top 10 university resources for student success • Work alongside the Director of Intercultural Affairs Student Programing planning 10 yearly fun and engaging programs to increase the morale of 800 students collegiate experience.
H&R BlockTax Pro
Jan. 2018 - Apr. 2019Huntington, West Virginia AreaPreparing Tax returns Answering tax related questions Selling tax related services Providing personalized tax advice
TEKsystemsConsultant
Jun. 2017 - Aug. 2019
Alego HealthConsultant
Jun. 2017 - Aug. 2019
Marshall UniversityCompliance Intern
Oct. 2015 - May. 2017Huntington, West Virginia AreaWorking in Division I Athletic Compliance
Marshall UniversityAthletic Sports Ticketing Intern
Aug. 2015 - Aug. 2017Huntington, West Virginia AreaAthletic Ticket Office for Marshall University
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