Inver Hills Community CollegeCounseling Center Assistant
Jan. 2011 - Jan. 2012Provided a warm, welcoming environment within a high traffic counseling department.
Utilized multiple software programs to schedule and prepare for counseling appointments: MS Outlook, Word, Excel, Integrated Statewide Records System (ISRS), ImageNow, and Hobsons Retain
Coordinated meetings, gathered meeting materials, collected student information, and other administrative duties for the Vice President of Student Affairs, Counseling and Administrative Assistant, Counselors, and Academic Advisors Assessed students' needs by responding to questions and made appointments or direct to a counselor, when needed Coordinated campus visits for external parties by reserving meeting space, requesting guest internet access, and providing campus information
Supervised student workers and assigned tasks as needed Answered a multi-line phone system as department's first point of contact