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Work Background
WorkhumanSenior Data Analyst - Business Analytics
Feb. 2022New York City Metropolitan Area
USAASenior Data Analyst, Business Solution Analytics
Jun. 2021 - Oct. 2021●Develop and assist in expanding the Vulnerability Governance team’s risk analytics capabilities.
●Assist in the design and implementation of enterprise cyber risk scoring model to properly classify vulnerabilities for all digital assets as well as support feature engineering to optimize models.
●Assist in the development of enterprise risk profiles for different areas of the business by designing, calculating, and validating assigned risk scores.
●Expand/validate team KRI’s and RAM metrics and explore new ways to utilize vulnerability data to reach team goals.
Greater New York Insurance CompaniesData Analyst
Oct. 2018 - Jun. 2021Greater New York City Area●Develop executive dashboards used to measure operational analytics, client retention/satisfaction and guide executive spending, budgeting, and prioritization to drive business and technology decision-making using Tableau.
●Assist in the design and deployment of internal analytical tools for underwriting teams.
●Support the maintenance of datasets used for client retention models, by designing and enforcing scalable data quality standards and data modeling for the actuarial team. ●Assist with maintenance/troubleshooting of data pipelines and version control of data models for key primary datasets for underwriting and actuarial teams.
●Play a key role in gathering and providing requirements for data warehouse migration to snowflake, as well as assist in the design and implementation of key schemas for underwriting and actuarial team datasets.
1stdibs.comAssociate
Jul. 2017 - May. 2018Greater New York City Area●Oversee legacy sales incentive database to manage employee incentive plan data and surrounding ETL processes to provide monthly, quarterly, and ad hoc reports. As well as assist in the implementation of new reporting infrastructure and set up power BI dashboards to analyze KPI metrics. ●Assist the strategic finance team with budget forecasting by managing related financial models.
NamelySenior Data Analyst
Oct. 2016 - Jun. 2017Greater New York City Area• Provide aggregated client analytics to lead consultants for quarterly strategy meetings with clients, as well as daily reporting support to consultants and maintain overall system integrity on high revenue/key accounts. •Provide site usage analytics for clients identifying trends, bugs, and common feature requests for the Product Manager to help prioritize features on the product road map. •Partner with the engineering team acting as the liaison and team lead for managing projects using Jira Dashboards, for projects related to EDI pipelines connecting client sites and external sites. As well as assist in the data mapping process in pipeline design. •Troubleshoot ETL data errors with the engineering team and provide updated data mapping specs to external stakeholders. •Assist with onboarding clients by attending discovery calls to record system requirements based on client needs, and establish a feasible timeline and action plan with the lead consultant. • Document and communicate system requirements to all necessary parties, assist in developing and executing test plans by selecting one of several suitable testing environments based on system requirements. • Design test case-based selected testing environment to create ideal scenarios to validate system requirements have been met. Report any functionality issues during the testing phase and advise the lead consultant on best practices to optimize system functionality and efficiency. •Preparing annual forecast of cost summary/projection for client renewals and provide recommended upgrades based on the changing needs of client accounts. Provide ad-hoc Salesforce reporting for director weekly, and design and maintain case management application in Salesforce. •Provide training for a team of 4 specialists and assign responsibilities within the assigned client book, as well as handle client escalations.
NamelyData Analyst
Oct. 2015 - Oct. 2016Greater New York City Area•Partner with the engineering team to support projects related to EDI pipelines connecting client sites and external sites for assigned clients book. •Provide support to clients on ad hoc reporting day-to-day. •Provide ad-hoc Salesforce reporting for assigned consultants weekly.
WKPS-FM The LION 90.7FMAdministrative Assistant
Jan. 2013 - Sep. 2013•Keep an accurate and detailed record of all President, Vice President and senior officers meetings and send out assignments and reminders to all staff. •Assist Senior Finical Officer with budget reports to monitor company spending and come up with future budget projections, As well as monitor amount in company bank account and withdraws approved for company expenses. •Keep an active and current schedule of radio station line up to ensure constant and continuous airing 24/7. •Keep an active list of out dated equipment in station that needs to be replaced for Senior Engineering Officer. •Serve as a liaison and point of contact for all staff and senior officers and for outside vendors and senior officers. •Assist President with grant proposals presented to AIG's and executive board. •Coordinate and plan events with President, Vice President and senior officers, manage calendar of all events and meetings. •Attend conferences with affiliates of The Lion in place of senior officers if unable to attend, make travel arrangements for President and Vice President. •Open, sort, and distribute incoming correspondence, including faxes and email as well as File and retrieve corporate documents, records, and reports.
PHEAACustomer Service Representative/Loan Counselor
Jan. 2012 - Jun. 2013State College, Pennsylvania Area•Research accounts for borrowers of fedloan servicing with quick and accurate information about student loans held by the company. •Create a highest quality of customer experience for borrower. •Accurately review and adjust borrowers repayment schedules, enrollment status, payment amounts. •Calculate accurate daily, monthly and annual interest amounts.
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