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Network Power<100 people
Roles
✔️100%
IT
🧑💼100%
C-level Executive
🗿100%
HR
Geos
Work Background
Sharp Business USAManaged IT Services
Jan. 2022 - Aug. 2022United StatesRecruited by the General Manager to grow and scale IT,
• Identified and resolved issues saving $54K in employee efficiencies.
• Sold more than $100K in service and materials.
• Created standard operating procedures for IT encompassing Sales, Execution, Support, and Maintenance.
SterlingSenior Systems Administrator
Jan. 2021 - Jan. 20222001 Butterfield RdRecruited by the CIO to synergize all devices and applications across all major and satellite sites.
• Saved $200k in employee efficiencies.
• Achieved Advancement of Machine Automation of MINDA and DEAL networking; Advanced VLAN security,
• Solved spanning tree and BPDU flooding performance errors between converged hardware.
• Partnered with the Program Manager to identify needs and create standardized procedures.
Proven ITProject Manager
Oct. 2018 - Dec. 2020Tinley Park, IllinoisRecruited to build innovative solutions for clients including corporations and school districts moving to digitize, store, and search documents.
• Saved $100k in employee training- • Bridged the divide between Print and IT.
• Collaborated with CIOs, Executives, and Administrators on effective technology transformation solutions.
R.J. Fiore + CompanyBusiness Owner
Mar. 2013 - Oct. 2018IllinoisManaged and completed highly visible strategic projects and key initiatives including process identification and inefficiency remediation. • The Trusted Advisor, Portfolio Program Manager, and Project Manager.
• Provided all the infrastructure for a new medical system including hardware and software section. Wrote use cases and RFPs and built the infrastructure encompassing healthcare and operational needs.
• Industries served included Healthcare, Real Estate, Manufacturing, Food Handling, and School Districts.
• Implemented Epic, MEDITECH, CPSI, Cerner, McKesson, Healthland, Siemens, Healthcare Management Systems, Allscripts and NextGen Healthcare.
DVimaging JoinCEO.comInformation Technology Officer
Jan. 2013 - Nov. 2017Greater Chicago AreaResponsible for the overall growth, quality, and satisfaction of the customer’s services relationship. Partner with our customers to ascertain their information technology priorities to set a long-term strategy for service delivery that aligns to their business objectives. Responsible for excellent delivery of services across the entire support lifecycle and supply chain, including Service Delivery Planning, Service Delivery Management, Incident Management / Escalations and Proactive Remediation Services. Focus on creating a compelling customer experience. Creates a strategic relationship with key stakeholders within our customer organizations, including the IT Directors, CTO, CIO, and Line of Business leaders as well as technology professionals.
Naperville Community Unit School District 203Director of IT Infrastructure and CIO
Apr. 2007 - Jan. 2013Naperville IL24 sites; 1200 staff; 14,000 students; 18,000 devices
Oversaw the people, processes and technologies within Naperville CUSD to ensure delivery outcomes which supported the goals of the business.
Coordinated, directed and designed all operational activities of the IT department.
Provided direction and support for IT solutions which enhanced mission-critical business operations. Worked closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the district.
RIDGEWOOD HS 234Director of Information Technology
Jul. 2004 - Apr. 2007Planned execution and delivery of various complex technology projects.
Managed risk using established project management processes to address execution challenges associated with quality, schedule, and cost.
Defined projects and plans to achieve strategic business goals and operational objectives surrounding technology. Served as a resource to team members on escalated issues of an unusual nature, guiding them in the development and delivery of their work product
ILLINOIS TECHNOLOGY CENTERNetwork Specialist
Mar. 2002 - Jul. 2004Provided 146 Illinois school districts and government agencies with the technological resources to improve achievement and prepare students for the 21st Century - In cooperation with the Illinois Century Network, Regional Office of Education and North, West and South Cook Intermediate Service Centers, Higher Education and Special Education along with Vocational Education partners.
MCSE – Microsoft Certified Systems Engineer Built and maintained computer networks, installed and upgraded systems. Trained personnel, on call as computer needs either grew or needed attending to.
DNS, DHCP, VLANs, Azure, AWS, 365, Intune, Exchange, OneDrive, SharePoint, Windows, Apple, Microsoft Srver Datacenter.
MCSE, VTSP, VSP, MCP, MCSA, AEP, SBAM-SB, SBENG-SB
HygieneeringManager of Information and Communications
Apr. 2000 - Mar. 2002•In partnership with the company’s founders, identify opportunities and risks for delivering the company’s services as a web-based business, including identification of competitive services, opportunities for innovation, and assessment of marketplace obstacles and technical hurdles to the business success. •Identify technology trends and evolving social behavior that may support or impede the success of the business. •Evaluate and identify appropriate technology platforms (including web application frameworks and the deployment stack) for delivering the company’s services. •Lead strategic planning to achieve business goals by identifying and prioritizing development initiatives and setting timetables for the evaluation, development, and deployment of all web-based services. •Participate as a member of the senior management team in establishing governance processes of direction and control to ensure that objectives are achieved, risks are managed appropriately and the organization’s resources are used responsibly, particularly in the areas of software development, office networks and computers, and telecommunications.
•Collaborate with the appropriate departments to assess and recommend technologies that support company organizational needs. •Establish a governance process that meets government, partner, and company expectations for customer information privacy. •Direct development and execution of an enterprise-wide information security plan that protects the confidentiality, integrity, and availability of the company’s data and servers. •Direct development and execution of an enterprise-wide disaster recovery and business continuity plan. •Communicate the company’s technology strategy to investors, management, staff, partners, customers, and stakeholders.
Advertising - InteractiveMedia Specialist
May. 1999 - Apr. 2000Coordinate and sometime technically create new state of the art technological solutions
GroupMD.net - MediaDiscovery.netCIO
Jan. 1999 - Jan. 2013Greater Chicago AreaFacilitating technology services for the Medical vertical. Technologist for the configuration of medical imaging systems most common in the radiology and nuclear medicine departments. Distributed and centralized infrastructure. PACS, CR, DX, CT, MR, US, XA, etc. imaging information systems and related equipment with DICOM standards, according to NEMA.
NBCProduction Assistant
May. 1998 - Aug. 1998Burbank, CA• Worked on the show EXTRA with Maureen O'Boyle.
• Participated in plans and coordinating various aspects of the televisiton show
• Composed / edited program script to meet management and other requirements, using typewriter or computer terminal.
• Coordinated various aspects of production, such as audio work, scenes, music, timing, camera work, and script writing.
• Gave instructions to staff to schedule broadcast and to develop and coordinate details to obtain desired production.
• Reviewed production to ensure objectives are attained.
• Viewed taped program to select scenes to be used for promotional purposes, using video equipment.
• Listened to audio tape recording to verify program, script, and sound effects conform to broadcast standards, using audio equipment.
• Obtained costumes, props, music, or other equipment and personnel to complete production.
FOXProduction Assistant
May. 1998 - Aug. 1998Hollywood, CA• Worked on show OUTRAGEOUS.
• Participated in plans and coordinating various aspects of the televisiton show.
• Composed / edited program script to meet management and other requirements, using typewriter or computer terminal.
• Coordinated various aspects of production, such as audio work, scenes, music, timing, camera work, and script writing.
• Gave instructions to staff to schedule broadcast and to develop and coordinate details to obtain desired production.
• Reviewed production to ensure objectives are attained.
• Viewed taped program to select scenes to be used for promotional purposes, using video equipment.
• Listened to audio tape recording to verify program, script, and sound effects conform to broadcast standards, using audio equipment.
• Obtained costumes, props, music, and other equipment and personnel to complete production.
Southern Illinois UniversityNetwork Assistant, Multi-Media Developer
Feb. 1996 - May. 1999Mass Communications and Media Arts Part-Time position while earning my degree
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