New Age GroupExecutive Assistant Office Manager
Feb. 2016 - Apr. 2019Concord, ONCoordinated daily schedules and managed comprehensive travel arrangements for the VP of Operations and CEO, ensuring adherence to preferences and cost efficiencies. Conducted bookkeeping and accounting responsibilities using QuickBooks, and meticulously managed expense reports for complex international travel. Organized and executed company events, including trade
shows and holiday parties, meticulously tracking costs and key metrics. Prepared meeting agendas, recorded minutes, and ensured follow-through on action items. Developed and updated a detailed policies and procedures manual to enhance company compliance and efficiency.
● Streamlined administrative processes, providing reliable support to a team of 10, which improved office efficiency and team productivity.
● Responded promptly to customer inquiries regarding payment, billing, collections, and refund requests, ensuring high levels of satisfaction and retention.
● Executed precise data entry tasks for accounts payable, contributing to the smooth financial operations of the company.
● Managed meticulous records of accounts and vendor details, ensuring accuracy and compliance.
● Coordinated nationwide trade shows in Canada, liaising with vendors and exhibitors to meet their requirements and ensure optimal display setups.