Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
MBOS Inc.VP of Client Services and Provider Billing Solutions
Apr. 2023Hillside, ILBrought in on a contract to work closely with the owner in devising targeted growth initiatives and redefining the long-term goals of a small revenue cycle management company. Set a new strategy of drafting more detailed Standard Operating Procedures (SOPs) for each client and clarifying roles, responsibilities, and expectations of staff. Form strategic partnerships with customers, vendors, and key stakeholders to align and enhance service delivery. Select Accomplishments: ► Championed several change initiatives of streamlining processes and optimizing systems and tools to maximize workflow while saving as much as 20% on spend. ► Strengthened revenue for every client account by improving communication and accountability with stakeholders. ► Improved A/R days by initiating steps to accurately process denials and rejected claims, adding a weekly review process, and conducting monthly meetings to allocate responsibilities. ► Improved customer experience by running a daily report of work completed and fostering a climate of collaboration across team members.
Medsphere Systems CorporationVP of Physician Billing Services and Business Development
Apr. 2020 - Mar. 2023Sandy, Utah, United StatesDirected daily operations of billing and oversaw the execution of a wide range of business development and lead generation activities. Hired, trained, and managed cross-functional team responsible for revenue cycle management. Conducted performance reviews and guided training and 1:1 coaching sessions. Built synergies across business heads to align priorities and set the vision and strategy for future growth. Established strong working relationships and trust with stakeholders, vendors, and customers. Prepared and presented quarterly financial forecasts and submitted monthly.
Select Accomplishments: ► Spearheaded and oversaw the introduction of outsourcing to a BPO to reduce costs.
► Propelled growth and new revenue streams by streamlining the end-to-end sales process and collaborating with key business heads to define compelling marketing plans. ► Cut costs and inefficiencies by conducting thorough financial analysis to pinpoint financial controls. ► Enhanced employee engagement and satisfaction by facilitating regular staff meetings and accountability reports.
► Negotiated favorable contracts with vendors, securing win-win terms.
Millennium Medical Management ResourcesChief Executive Officer/Owner
Mar. 1998 - Dec. 2023Westmont, ILEstablished start-up business from the ground up. Brought stakeholders together to define the vision and strategy for a niche medical billing company. Oversaw operation from HR, payroll, accounting, and finance management to business development, marketing, and sales. Hired and trained talented individuals and onboarded qualified suppliers. Negotiated vendor contracts. Select Accomplishments: ► Led team in consistently outpacing on goals by guiding senior management on methods for growing people and designing training programs to drive employee retention and overall satisfaction.
► Built trust with client decision-makers by presenting high-quality and cost-effective solutions to their complex business challenges and remaining open/communicative throughout service delivery. ► Controlled spend by identifying opportunities to outsource key activities and departmentalizing functions. ► Played key role in designing an in-house software program to streamline monthly reports and optimize workflow. ► Strengthened organizational structure by reallocating resources and redefining roles for greater efficiency.
► Amplified revenue growth by identifying new markets and devising targeted expansion strategies.
► Navigated challenging economic conditions by demonstrating sound judgment, performing deep financial analysis, and uncovering opportunities for growth and market penetration.
EMSCO/NESDirector of Accounting/Physician Billing
Jun. 1991 - May. 1997Hinsdale, Illinois, United States
Intch is a Professional Networking App for the Future of WorkSee more people like Cheryl on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
607696 people
21
Visual Designer
17
Assistant manager
16
Customer service specialist
199763 people
21
Visual Designer
17
Sr Director, Customer Support
17
IT Tier 1 Support @ University Hospital of the West Indies