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Work Background
Key Account Manager
MSDKey Account Manager
Jan. 2018North West/Free State/LesothoStrategic Account Management: • Develop and maintain strong relationships with key accounts in the swine and poultry industry. • Identify opportunities for growth and expansion within existing accounts. • Collaborate with cross-functional teams to deliver comprehensive solutions tailored to the needs of clients. Technology Implementation: • Introduce and integrate new technologies relevant to swine and poultry farming operations. • Provide training and support to ensure seamless adoption and utilization of these technologies. • Stay updated on industry trends and emerging technologies to continually enhance offerings. After-Sales Services: • Offer prompt and effective after-sales support to address any issues or concerns raised by clients. • Conduct regular follow-ups to ensure customer satisfaction and retention. • Proactively identify opportunities for upselling or cross-selling additional products and services. Technical Guidance on Vaccine Portfolio: • Serve as a trusted advisor to clients, offering expert guidance on selecting and utilizing the appropriate vaccines for their specific needs. • Stay abreast of advancements in vaccine technology and industry regulations to provide informed recommendations. Device Management on Farms: • Oversee the management and maintenance of devices utilized in swine and poultry farms, ensuring optimal functionality and performance. • Troubleshoot technical issues and coordinate repairs or replacements as necessary. Technical Training: • Develop and deliver comprehensive technical training programs tailored to the requirements of swine and poultry farms. • Empower clients with the knowledge and skills necessary to maximize the effectiveness of our products and technologies. MAPP365 Global Admin Role: • Assume responsibility for administering the MAPP365 platform on a global scale. • Coordinate user access, system updates, and data management to ensure seamless operation and compliance.
Warehouse Supply Chain Manager
GlencoreWarehouse Supply Chain Manager
Dec. 2007 - Jan. 2018Western Chrome MinesStock and Asset Management: • Maintain accurate records of all stock and assets stored in the warehouse. • Implement systems and procedures for efficient storage, retrieval, and tracking of inventory. • Conduct regular audits to verify stock levels and reconcile discrepancies. Inventory Control: • Monitor inventory levels and anticipate demand to ensure adequate stock availability. • Implement inventory control measures to minimize shrinkage and loss. • Optimize inventory turnover and storage space utilization to enhance operational efficiency. New Technology Development Team Participation: • Collaborate with the new technology development team to evaluate and implement innovative solutions for warehouse operations. • Provide input and feedback based on warehouse requirements and operational challenges. • Support the integration and training of staff on new technologies to enhance productivity and accuracy. Procurement: • Coordinate procurement activities to replenish stock and fulfil operational needs. • Source suppliers, negotiate contracts, and secure favourable terms for the purchase of goods and services. • Ensure timely delivery of materials to meet production and customer demands. Vendor Management: • Cultivate strong relationships with vendors and suppliers to ensure reliable and cost-effective procurement. • Evaluate vendor performance based on criteria such as quality, timeliness, and cost-effectiveness. • Address any issues or concerns raised by vendors promptly and effectively
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