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Work Background
NetSuiteChief Editor, Sr. Technical Writer and Content Manager
Sep. 2021 - Apr. 2024Barcelona, Catalonia, Spain-Managed end-to-end editorial workflows for 200 contributors
-Ran content management system on 3,000-page site
-Edited and formatted technical and business content
-Built a technical press office from scratch
-Interfaced with C-level and senior management on communication projects
-Wrote user engagement analytics reports
-Authored user assistance and best practice materials
-Designed information architecture and page templates
-Enhanced documentation quality and methodologies
-Built and ran technical communication programs and projects
-Coached stakeholders on communication skills
NPAWTechnical writer and UX/UI strategist
Mar. 2021 - Sep. 2021Barcelona, Catalonia, Spain-Planned, wrote, and managed technical documentation
-Rebuilt developer documentation portal
-Translated materials from Spanish to English
-Ran content management system
-Collaborated on API documents with Git in BitBucket
-Developed and executed technical communication strategy
-Negotiated content tool contract with external provider
-Trained engineers and PMs in technical writing, communication
PayXpertTechnical Writer and Translator
Nov. 2019 - Feb. 2021Barcelona Area, Spain-Planned, wrote, and managed fintech technical documentation
-Translated content from Spanish to English
-Managed end-to-end document versioning and publication
-Created and edited Point-of-sale UI content
-Established documentation best practices and processes
-Administered Confluence instance and trained users
-Interfaced with CEO and management on communication strategies
Freelance | Self-EmployedTechnical Translator and Writer
Sep. 2018 - Sep. 2021Barcelona Area, Spain-Managed projects with clients and translation agencies
-Ran and consulted on content management systems
-Created engineering document bases
-Wrote technical manuals, how-tos, and online content
-Edited PhD dissertations and articles for journal publication
-Created marketing materials and campaigns
-Built yearly communication plans
-Translated content from Spanish/Catalan to English: medical, software, industrial, IT, and business
Mecalux Warehouse Solutions ES-EN Translator and Technical Writer
Dec. 2015 - Oct. 2019Barcelona Area, Spain-Translated from Spanish/Catalan to English: software, industrial, legal, and web content, corporate magazine, business materials
-Edited and formatted translations
-Improved translation formatting processes
-Interfaced with multilingual content management system
-Participated in a 2-year company-wide document rebranding
-Used CAT translation software
-Maintained and created glossaries
-Consulted on a technical training project
-Wrote UI content for a new Industry 4.0 app
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