Jannette Merritt Phillips

Digital Project Manager - IT, E-commerce, SaaS, Retail @Self Employed

Life Coaching✔️ IT🧨 ConsultingProject Manager

Jannette is a seasoned Digital Project Manager with a focus on IT, E-commerce, SaaS, and Retail. She is currently self-employed and has gained extensive experience in her field and is VERY IMPRESSED with how AI has allowed for more efficient project management. Her key strengths include managing digital projects, executing IT strategies, and implementing SaaS solutions. She has a solid background in Waterfall and Agile approaches to project management, which provides her with a unique perspective on e-commerce projects. Throughout her career, she has built a reputation for her ability to deliver high-quality projects on time and within budget, and for her excellent communication skills. Jannette is known for her ability to bridge the gap between technical teams and business stakeholders, ensuring that all parties are aligned and working towards the same goal.

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Work Background

Progress LabsProject Manager

Jul. 2023 - Dec. 2023● Served as contractual project manager for Shopify, Webflow Implemented, and retainer-based, project(s) while primary PM was on maternity leave. ● Managed 4-6 projects at various stages in the SDLC and retainer agreement ranging in budget from $8K - $10K and above.

ScoutsideProject Manager

Sep. 2022 - Jan. 2023● Served as a liaison between internal teams and assigned clients while creating detailed schedules and estimates for web projects. ● Spearheaded projects on the Shopify CMS platform and included headless initiatives when requested. ● Maintained and tracked accurate project expenses to support estimating and invoicing

The StableSenior Producer

Jul. 2021 - Sep. 2022● Represented the agency to deliver projects on time, on specification, and on budget. ● Demonstrated a solid understanding of project management tools, best-practice methodology, and the flexibility to lead a diverse and dynamic team to deliver balanced integrated solutions. ● Served as central point person for the projects, and relied upon across departments on what to expect, what to do next, and where to be! ● Used Agile principles to increase project effeciencies by 20%

Groove CommerceDigital Project Manager

Jan. 2021 - Jun. 2021Baltimore, Maryland, United States

Stanley Black & Decker, Inc.Senior Business System Analyst

Aug. 2019 - Oct. 2020Middle River, Maryland, United States● Promoted to Senior Business Analyst, from previous (contractual) role as Digital Project Manager

Stanley Black & Decker, Inc.Digital Project Manager

Apr. 2019 - Aug. 2019Towson, Maryland, United States● Led and executed end-to-end management of software development life cycle projects ● Accountable to meet project objectives for scope, time, and cost ● Created/Maintained project artifacts such as Project Plan, Status Reporting, RACI matrix, Communication Plan, Stakeholder Registry, Risk Register, etc. ● Conducted regular internal and client project meetings to proactively track progress, dependencies, risks & milestones ● Excelled at communicating and being the first point of contact for clients. ● Liaised with clients and management about timelines, costs, and project objectives. ● Created best practice templates and processes for the PMO organization as necessary

Consultant Digital / Website Project Manager

Oct. 2017 - Feb. 2019Washington DC-Baltimore Area

Project Management Consultant / FTEProject Manager

Feb. 2014 - Dec. 2018Greater New York City AreaProject Management Consultant for Telecommunication and Technology sectors which included, but was not limited to, the following duties: ● Accountable for the end-to-end project management of deliverables affecting 35 (Cablevision) regions and over 900,000 product/service subscribers. ● Managed project budgets with ETC (estimate to completion) projections of $1.2M and above. ● Proactively interfaced with Technical Implementation Manager(s) and/or departmental team leads to prioritize development efforts, Quality Assurance, Release Management, etc. ● Engaged all stakeholders, C-level included, in project status updates and being responsible for the mitigation of risk where necessary. ● Monitored project scope and WBS (work breakdown structure) to ensure alignment with business requirements was documented. ● Created project documentation and key liaison between company and vendor responsible for executing project deliverables and/or performing testing. ● Daily tasks included with the protection of project schedule and budget to reduce instances of variance to either constraint.