Ellen DiBona

Restaurant Success Manager @Resy

F&B ConsultingContent managementAccount ManagementContent Creation👍 Sales & BizDevCustomer Success Manager

Ellen DiBona is a seasoned professional in the restaurant industry, currently serving as a Restaurant Success Manager at Resy, a leading reservation management platform. With her solid background in hospitality, she excels at helping restaurants optimize their operations, improve customer satisfaction, and increase their overall success. Prior to joining Resy, Ellen worked F&B Consulting, demonstrating her ability to lead teams, manage project, and execute strategic plans. Her deep understanding of the industry, coupled with her passion for delivering exceptional guest experiences, makes her a valuable asset in the restaurant technology field. Ellen's expertise and dedication continue to contribute to Resy's mission of empowering restaurants with innovative tools and services.

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Work Background

Resy, American Express Global Dining NetworkRestaurant Success Manager

Sep. 2022Miami, Florida, United States

JECTMedical Assistant

Jan. 2022 - Apr. 2022Palm Beach County, Florida, United States

The Culinary EdgeProject Manager

Mar. 2020 - Dec. 2020San Francisco Bay Area

The Culinary EdgeExecutive Assistant / Operations Coordinator

Mar. 2019 - Dec. 2020San Francisco Bay Area-Maintain and prioritize a high-volume calendar/meetings and travel arrangements for the CEO. -Serve as trusted confidant to CEO and team; manage highly sensitive information. -Provide accounting support such as monthly credit card reconciliation, expenses, yearly budgeting, and invoicing. -Coordinate c-level meetings, client meetings, department-wide meetings, and off-site events. -Draft correspondence and prepare materials as needed.

The Culinary EdgeStrategy Intern

Nov. 2018 - Mar. 2019San Francisco, CaliforniaSupported Strategy Team through extensive marketplace research and deliverable creation. Assisted Culinary Team with internal tastings, note-taking and document support and creation. Basic Project Management and Administrative duties including client correspondence, meeting preparation and attendance, and materials creation.

LennarLegal Intern

Jan. 2017 - May. 2017Coral Gables, FL-Assisted with Lennar International’s Legal framework in support of growth and expansion efforts. -Assisted with due diligence, corporate development around potential acquisitions and divestures within the International business unit. -Was in charge of building tools and templates to provide structure around implementation of key strategic initiatives. -Managed, organized, and conducted research for current projects.

MAC PresentsBranding Intern

Jun. 2016 - Aug. 2016Greater New York City Area-Responsible for helping with research on projects, social media, on-site activation, and artist recommendations. -Responsible for researching music business articles and sending out relevant articles to the team. -Contributed ideas during brainstorming sessions with the whole team. -Helped source vendors for activations. -Assisted with creating presentations and recap decks for brand projects.

LennarData/Administrative Assistant

Sep. 2015 - May. 2016Miami, Florida-Prepared spreadsheets for the company’s current contracts. -Registered and maintained logs of current brokers in Excel.

Jenner CommunicationsPersonal Assistant Intern for Kim Kardashian West

Jul. 2015 - Aug. 2015Los Angeles, California-Worked under the Personal Assistant to Kim Kardashian West. -Ran errands, personal and business related. -Handled confidential information with discretion on a daily basis.

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