Lilia Valdes

Business Intelligence & Analytics @ISCAM

MarketingConsultingCall CenterCustomer Support RepresentativeSupport SpecialistSales RepresentativeTranslatorCustomer ServiceBilingual Communications SpecialistCustomer Success ManagerService Quality ManagerComplaint Resolution SpecialistAssistantBrand Marketing ManagerMarketing Director💸 MarketingResearcherMarketing Analytics Manager💼 C-level ExecutiveCMO🧨 Consulting🧮 EducationBusiness AnalystCustomer Researcher

I have more thab 10 years of experience working in Business Intelligence. I have experience in data collection, analysis, and interpretation of information creating relevant insights that can lead to create growth strategies. l can also support in identify potential areas of growth and opportunities for improve your marketing strategies and anticipate market trends and customer needs. Main skills: - Collect and analyze market data to identify trends, opportunities, and challenges - Develop and maintain databases, spreadsheets, and reports to track market information - Conduct competitor analysis and market research to stay up-to-date on industry developments - Identify and analyze customer needs and preferences to inform product development and marketing strategies - Collaborate with cross-functional teams to integrate market insights into business decisions - Present findings and recommendations to stakeholders through reports, dashboards, and presentations