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Work Background
Jackson Memorial HospitalExecutive Assistant to CFO, ACFO, and Dir of Finance at Jackson Memorial Hospital
Aug. 2017Miami, Florida, United States Maintain eight calendars, arrange meetings and appointments and provide reminders
Enter schedule edits in Kronos for C-Suite SAT & their respective direct reports
Act as the point of contact between the executives and internal/external clients
Undertake the tasks of receiving calls, taking messages and routing correspondence Handle requests and queries accordingly
Process Requisitions and Capitals for Operational projects throughout the hospital Worked with CFO and Procurement to enter 137 COVID related requisitions during pandemic. Make travel arrangements
Take dictation and meeting minutes
Monitor office supplies inventory and research advantageous deals or suppliers for Nursing Administration, Finance, and Internal Banking Produce reports, presentations and briefs
Develop and carry out an efficient documentation and filing system Assist with meeting presentations Assist JMH Chair with all aspects of the Annual JMH United Way Campaign (5 years running)
Jackson Memorial HospitalSr. Administrative Assistant - Emergency Department
Mar. 2017 - Aug. 2017MIamiThis position provides assistance to the Medical Director and the Director of Patient Care Services in the Emergency Room Department, by being a liaison between the Administrative Offices and the 49 Attending Physician’s and APRN’s. Entered work schedules for 49 attending physicians, both Pedi and Adult Emergency Departments, into Kronos, total of 360 employees, as well as, apply all necessary changes in Tangiers
Performs administrative tasks associated with assisting Attending physicians with their Paid Leave Time, CME time, maintaining personal files up to date, processing their education reimbursements, and process payroll adjustments
Produced and maintained physician’s weekly shift schedules timesheet Maintained Attending Physicians Miami Dade Fire Rescue Monthly Schedule for AM and PM Rotations
Maintained and updated Attending Physicians file for future re-credentialing and work with the Credentialing Department to ensure that physicians have all their yearly mandates, in order to ensure accurate documentations at the time of re-credentialing Assisted the APRNs department with their re-credentialing process
Consistently supported a positive workspace by promoting an atmosphere of cooperation with both internal and external clients
University of Miami- Sylvester Comprehensive Cancer CenterSenior Administrative Assistant
Mar. 2016 - Mar. 2017Hollywood, FloridaThis position provides a high level of administrative support for Sylvester Hollywood which includes support for the satellite director and home based physicians. Maintains calendars, schedules, appointments, meetings both internally/externally, and coordinates reimbursement documents. Performs administrative tasks associated with satellite operations. Maintain satellite call schedule and rapid response calendar. Assist Director with presentations of meetings and site visits. Prepare meeting agenda and minutes. Prepares financial forms (work orders, check requisitions, eChecks requests, eBERFS). Responsible for completing assignments requiring the collection and organization of data. Monitors and reconciles and assists director with fiscal administration for satellite including but not limited to contracts, service requests, time keeping, and travel and/or purchasing. Maintain and update patient records. Assist clinical personnel in retrieving any and all required records and results from outside the system and within the UHealth System. Work alongside the nurses to ensure that all records are available for the physicians to review prior to incoming patient clinic visits. Receive and process all pathology slides Consistently support a positive workspace by promoting an atmosphere of cooperation with both internal and external clients. Worked with cross-functional team members to create multiple influential posters that provide guidance and team processes. Collaborate closely with Clinical Operations Director and Division Administrators to increase patient access and clinical performance. Review opportunities and challenges to improve practice performance and implement UHealth initiatives.
Maintain physician’s calendars, submit their time off. Make their travel arrangements that includes their reimbursements forms. Maintains the physicians CV’s and credentialing files. Alert physicians to compliance and CBL deadlines
University of MiamiMaster Scheduler-Patient Access Planning and Analytics (PAPA)
Mar. 2013 - Mar. 2016Medley, FloridaThe UHealth System capacity management analytical branch that facilitates data-driven decision making through the utilization of key performance indicators and trends in patient access planning for an Academic Medical Center. Responsible for creating and maintaining scheduling templates and provider subgroups for the Department of Surgery, consisting of 13 specialty divisions and 59 surgeons, with the end goal of maximizing clinical access. Consistently support a positive workspace by promoting an atmosphere of cooperation with both internal and external clients. Worked with cross-functional team members to create multiple influential posters that provide guidance and team processes. Collaborate closely with Clinical Operations Director and Division Administrators to increase patient access and clinical performance. Review opportunities and challenges to improve practice performance and implement UHealth initiatives.
Participate in think-tank meetings with management to review department status, current practice projects, and roadblocks within our scope of role.
University of MiamiPatient Access Representative
Mar. 2013 - Jun. 2014MedleyPatient Access Representative, UHealth Connect 03/13 – 6/20/14
ONSITE IMAGING SERVICESExecutive Assistant/Office Manager
Oct. 2011 - Mar. 2013Miami Gardens, FLCollaborated with the Vice President of Business Development to implement monthly business directives to increase company visibility within directed timeline for fiscal year 2012, which were aligned with the Chief Financial Officer and Chief Executive Officer’s strategic plan for business expansion.
Developed the agency’s marketing materials for the sales team, with a high focus on branding, for the purpose of expanding the agencies focus from a mobile company to include seeing patients in-house. Developed and maintained the agency’s first Sales Incentive Programs for staff.
Managed the daily business operations consisting to the 12 Ultrasound technicians with 47 Accounts throughout the South Florida tri-county area.
Tracked the daily business operations of the sales team and their sales calls and appointments through SalesForce. Reviewed on a quarterly basis the agency’s Human Resource records to ensure compliance with Joint Commission and Agency for Health Care Administration (AHCA) regulations.
Successfully completed CMS requirements that were needed for agency to be awarded their MEDICARE eligibility, allowing them to see patients in-house.
Womens Business Development CouncilDirector of Marketing and Operations/Consulting
Nov. 2010 - Jul. 2011MiamiLaunched all of the agency’s social media sites (e.g., Facebook, Twitter, and Instagram) used Word Press editor to maintain company’s website and provided weekly updates. Developed the agency’s 2011 strategic plan and assisted the Committee Board Members organizing the implementation of the agency’s approved plan, while providing guidance to the CEO on operational gaps. Implemented the agencies first Health & Dental Insurance policy for staff.
Increased the Silent Auction revenues by more than 200% from 2009 by reassessing Auction location at Venue.
Informed Families/National Family PartnershipDirector of Sales and Marketing
Apr. 2005 - Nov. 2010MiamiManaged daily operations on behalf of the National Board, while managing a budget of $500K non-restricted funds, marketing efforts, non-profit fundraising events, and negotiating marketing contracts. Key player in establishing the company’s first Exclusivity Contract with NIMCO, an educational campaign vendor, to guarantee the agency a gross annual income of $100K of five years for their Red Ribbon Campaign.
Responsible for managing the agency’s $500K budget of non-restricted funds on behalf of the Board. Rolled out and coordinated the Annual National Red Ribbon Campaign on a Local and National grassroots level with schools throughout the nation with an exclusive national retail vendor, NIMCO for maximum distribution. Maintained and managed the agencies institutional properties, in order to maintain agency’s Corporate Branding and Marketing efforts. Coordination of all agencies’ annual corporate meeting in Washington, D.C. at CADCA (Community Anti-Drug Coalitions of America) including venue registration, itinerary, budget, and catering. Launched annual Red Ribbon Theme reveal and thank all key political figures that have supported the campaign for over 35 years. Rolled out the agency’s first evidence based prevention program with FSU, “Red Ribbon Certified Schools”, a program that fostered a culture of prevention in the participating schools as well as promoting positive health behaviors. Assisted the Program Director and the Integrated Creative Agency of record in the implementation of the agency’s first prescription drug abuse and misuse campaign, “Lock Your Meds”, through grassroots material distribution efforts, and a major pharmaceutical company.
Coordinated consecutively for five years the marketing effort for the annual fundraiser “An Evening at Joe’s” that celebrated the philanthropic effort that supported the statewide drug prevention program for the Miami local chapter, Informed Families, which raised an estimated $260K.
Miami Dade County League of Cities, Inc.Project Director
Jul. 2002 - Apr. 2005Managed the daily Operations of the agency Managed and increased the monthly participation in board meetings
Managed all aspects of monthly board meeting dinner events including and not limited to RSVP lists
Maintained the accounts receivables department
Managed all components of the annual fundraiser
Assisted in the Monthly sponsor recruitment Managed a $359,000 budget of annual dues and fundraising dollars Increased and managed monthly Board Meeting attendance and revenue by 80%.
I managed all aspects of the agencies Annual Fundraising Gala. I provided stability and synergy to agency through transition from one Executive Director, of 40 years, to new management.
Bates USAOffice Manager
Jun. 1998 - Mar. 2002Miami, FloridaManaged the day to day operations of the Office Managed all imputed Media Buys which included providing post buy reporting.
Managed staff that assisted in the department to make sure that all buys were entered in a timely manner
Provided client with monthly reports that would allow accounts payable to produce a request for payment Proficient in the Donovan Data Media Billing Systems
Managed and arranged corporate business travel, expense reports and reimbursements to the National Board Members.
Managed media billing budget of $15MM (net) in the US Hispanic and LATAM market. After two years provided the CEO with and operational assessment and suggested changes. The implementation of the changes took six months in very targeted areas awarded me the Office Manager position, for their three (3) Miami Offices with a total of 52 employees. Assisted Sr. Controller in efforts of compliance for agency to go public
Telemundo Media, a division of NBCUniversalNational Sr. Sales Assistant
Jun. 1997 - Jun. 1998Assisted two Account Executives Managed and assisted AE’s in travel Arrangements contracts, media buys, and budgets
Personal Assistant to the National Sales Director for the Southeast region Worked with two (2) additional Owned and Operated Regions located in New York and Los Angeles to compile the National Budget for Telemundo National for 1998 Liaison between Television Network, Bates Advertising Agency and, client, Office of the National Drug Control Policy (ONDCP) with their Phase I, National Anti-Drug Campaign in test Hispanic markets. Completed Microsoft Excel accelerated program training to facilitate the completion of the Telemundo Network South Eastern Sales Budget for 1998.
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