William Baugh

Advisor, Learning & Development @Impulse Dynamics

🗿 HR🧨 ConsultingHR consultantTraining&Development SpecialistBusiness AnalystAdvisor

William Baugh is a seasoned Digital Learning and Performance Leader with over 15 years of experience in driving performance excellence through innovative learning solutions and strategic leadership. Throughout his career, he has successfully aligned learning strategies with business objectives across various industries, including pharmaceuticals, medical devices, and property management. Notable achievements include establishing a corporate university at Impulse Dynamics, overhauling training strategies for multiple product launches at Eli Lilly, and implementing new Learning Management Systems at Roche Diagnostics and Herman & Kittle Properties. William is known for fostering inclusive learning environments, promoting diversity, equity, and inclusion, and leveraging emerging learning technologies to enhance training effectiveness. His academic background and extensive certifications further underscore his expertise in creating impactful digital learning experiences.

Feedback from William’s ex-colleagues

Let me see

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

Impulse DynamicsDirector of Learning and Development

Apr. 2023Marlton, New Jersey, United States- Lead global training and development strategy, including hiring, managing, and leading the L&D team. - Collaborate with executive leadership team to determine what performance to support that leads to important business results. - Manage vendor relationships and lead training development projects for product launches. - Design and implement training programs that enable high performance, including sales training and leadership development. - Measure and evaluate the effectiveness of training programs and adjust as needed to ensure maximum impact.

Impulse DynamicsAssociate Director, Learning and Development

Jan. 2021 - Apr. 2023Marlton, New Jersey, United StatesLead the global Learning and Development organization, including primary responsibility for: - Implementation of new corporate Learning Management System - GxP/MLR oversight for enterprise-wide training content - Commercial training program development and delivery - Global implementation of SPIN Selling for commercial team - Onboarding of monthly new-hires - Leadership and supervision of L&D staff - Manage vendor development of product launch training deliverables - Implementation of a new corporate system/process for medical, legal, regulatory review/approval - Close collaboration and alignment with the C-suite lead team

Eli Lilly and CompanyConsultant Learning & Performance Strategist, US Sales, Neurosciences

Sep. 2016 - Sep. 2020Indianapolis, Indiana Area- Lead training and performance strategy for US Sales in Neuroscience and Immunology, including multiple product launches - Implemented various learning and performance support techniques to support and reinforce training and coaching for sales teams. - Developed comprehensive evaluation plan to ensure the right things are tracked, measured, and reported - Planning and strategy for sales leadership training - Developing strategies for coaching and mentoring for field sales using current technologies - Planning for and delivering train-the-trainer program for field-based trainers - Manage vendors for the development of large and complex training delivery projects - Help plan and deliver large multi-day training for an entire sales force, including the use of multiple vendors - Collaborate closely with marketing, US and global Medical, Regulatory, Legal, and other key functions

RocheGlobal Training Project Manager/Supervisor

Aug. 2015 - Sep. 2016Indianapolis, Indiana Area• Developed close collaborative working relationships with learning leaders and SMEs across global affiliates facilitating project success • Conceived of and developed an initiative called "Walk a Mile" -- an effort to build closer working relationships between servicing and internal customers through empathy-based design thinking work. • Helped to lead the rollout of a new global learning management system. • Close collaboration with the Learning CoE in Basel, Switzerland. • Traveled to Basel, Budapest, London, and SSF regularly to collaborate with cross-functional partners. • Performance planning, needs analysis, and content development • Supervised a servicing team and growing capabilities to support a global system rollout and user support

IUPUIAdjunct Faculty Instructor

Sep. 1999 - May. 2016Indianapolis, Indiana AreaCreated and taught courses for the IU School of Social Work program: Bachelor program - Computer technology - Social policy Masters program - Leadership - Social policy

Herman & Kittle Properties, Inc.Director of Learning & Development

Apr. 2013 - Aug. 2015Indianapolis, Indiana Area• Built and managed the corporate university from the ground up, including a multi-year strategic plan and operations plan • Configured and managed the company LMS - Cornerstone • Chose and managed work with multiple vendors • Met regularly with senior leadership to ensure training initiatives were aligned with broader corporate strategy

Xerox ServicesService Delivery Manager - HR/Learning & Development

Apr. 2011 - May. 2012• Provided client-facing consulting and project management to Eli Lilly’s Learning & Development organization • Played leading role in migrating Lilly to a newer enterprise-wide examination system • Collaborated with Lilly colleagues from across functions and global geographies

Eli LillyAssociate Consultant -- HR/Learning & Development and IT

Apr. 2001 - Apr. 2011Indianapolis - Eli Lilly Corporate CenterLearning & Development Associate Consultant - Evaluation Global Data Steward (HR) • Worked in Lilly's Corporate University - Supported Lilly's global solution for learning evaluation • Worked on the centralized team that supported Learning & Development globally and across functions • Designed and provided training on how to use Lilly's Learning Content Management System (LCMS) • Designed and facilitated one of the first online distance learning courses based on competency mapping and adult learning principles • Provided consultation on e-learning strategies, including ADDIE for online course development • Served as a liaison between Lilly and collaborating L&D vendors • Worked directly with Knowledge Advisors to support the analysis of Lilly’s training investment, including metrics gathering and analysis with Metrics That Matter software • Consulted with internal customers on training and course evaluation methodology • Managed the vendor-development of a customized content migration tool for current enterprise-wide Learning Content Management System (LCMS) IT Systems Analyst/Global Marketing • Conducted regular supervisor/supervisee “Join-up” sessions to develop effective working relationships—also conduct team-building sessions for teams company-wide • Worked closely with joint venture partner to evaluate conference technology initiatives • Helped Global Medical and Regulatory teams evaluate their collaboration needs • Provided consultation on the use of Microsoft SharePoint as part of a Center of Excellence • Supported all quality initiatives for multiple product teams—validating systems, writing process and SOP documents, strategic planning, training and support