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Work Background
Impulse DynamicsDirector of Learning and Development
Apr. 2023Marlton, New Jersey, United States- Lead global training and development strategy, including hiring, managing, and leading the L&D team.
- Collaborate with executive leadership team to determine what performance to support that leads to important business results.
- Manage vendor relationships and lead training development projects for product launches.
- Design and implement training programs that enable high performance, including sales training and leadership development.
- Measure and evaluate the effectiveness of training programs and adjust as needed to ensure maximum impact.
Impulse DynamicsAssociate Director, Learning and Development
Jan. 2021 - Apr. 2023Marlton, New Jersey, United StatesLead the global Learning and Development organization, including primary responsibility for:
- Implementation of new corporate Learning Management System
- GxP/MLR oversight for enterprise-wide training content
- Commercial training program development and delivery
- Global implementation of SPIN Selling for commercial team
- Onboarding of monthly new-hires
- Leadership and supervision of L&D staff
- Manage vendor development of product launch training deliverables
- Implementation of a new corporate system/process for medical, legal, regulatory review/approval
- Close collaboration and alignment with the C-suite lead team
Eli Lilly and CompanyConsultant Learning & Performance Strategist, US Sales, Neurosciences
Sep. 2016 - Sep. 2020Indianapolis, Indiana Area- Lead training and performance strategy for US Sales in Neuroscience and Immunology, including multiple product launches
- Implemented various learning and performance support techniques to support and reinforce training and coaching for sales teams.
- Developed comprehensive evaluation plan to ensure the right things are tracked, measured, and reported
- Planning and strategy for sales leadership training
- Developing strategies for coaching and mentoring for field sales using current technologies
- Planning for and delivering train-the-trainer program for field-based trainers
- Manage vendors for the development of large and complex training delivery projects
- Help plan and deliver large multi-day training for an entire sales force, including the use of multiple vendors
- Collaborate closely with marketing, US and global Medical, Regulatory, Legal, and other key functions
RocheGlobal Training Project Manager/Supervisor
Aug. 2015 - Sep. 2016Indianapolis, Indiana Area• Developed close collaborative working relationships with learning leaders and SMEs across global affiliates facilitating project success
• Conceived of and developed an initiative called "Walk a Mile" -- an effort to build closer working relationships between servicing and internal customers through empathy-based design thinking work.
• Helped to lead the rollout of a new global learning management system.
• Close collaboration with the Learning CoE in Basel, Switzerland.
• Traveled to Basel, Budapest, London, and SSF regularly to collaborate with cross-functional partners.
• Performance planning, needs analysis, and content development
• Supervised a servicing team and growing capabilities to support a global system rollout and user support
Herman & Kittle Properties, Inc.Director of Learning & Development
Apr. 2013 - Aug. 2015Indianapolis, Indiana Area• Built and managed the corporate university from the ground up, including a multi-year strategic plan and operations plan
• Configured and managed the company LMS - Cornerstone
• Chose and managed work with multiple vendors
• Met regularly with senior leadership to ensure training initiatives were aligned with broader corporate strategy
Xerox ServicesService Delivery Manager - HR/Learning & Development
Apr. 2011 - May. 2012• Provided client-facing consulting and project management to Eli Lilly’s Learning &
Development organization
• Played leading role in migrating Lilly to a newer enterprise-wide examination system
• Collaborated with Lilly colleagues from across functions and global geographies
Indiana Youth InstituteEvaluation Consultant
Jan. 2006 - Dec. 2007
Eli LillyAssociate Consultant -- HR/Learning & Development and IT
Apr. 2001 - Apr. 2011Indianapolis - Eli Lilly Corporate CenterLearning & Development Associate Consultant - Evaluation Global Data Steward (HR)
• Worked in Lilly's Corporate University - Supported Lilly's global solution for learning evaluation
• Worked on the centralized team that supported Learning & Development globally and across functions
• Designed and provided training on how to use Lilly's Learning Content Management System (LCMS)
• Designed and facilitated one of the first online distance learning courses based on competency mapping and adult learning principles
• Provided consultation on e-learning strategies, including ADDIE for online course development
• Served as a liaison between Lilly and collaborating L&D vendors
• Worked directly with Knowledge Advisors to support the analysis of Lilly’s training investment, including metrics gathering and analysis with Metrics That Matter software
• Consulted with internal customers on training and course evaluation methodology
• Managed the vendor-development of a customized content migration tool for current enterprise-wide Learning Content Management System (LCMS)
IT Systems Analyst/Global Marketing
• Conducted regular supervisor/supervisee “Join-up” sessions to develop effective working relationships—also conduct team-building sessions for teams company-wide
• Worked closely with joint venture partner to evaluate conference technology initiatives
• Helped Global Medical and Regulatory teams evaluate their collaboration needs
• Provided consultation on the use of Microsoft SharePoint as part of a Center of Excellence
• Supported all quality initiatives for multiple product teams—validating systems, writing process and SOP documents, strategic planning, training and support
IUPUIAdjunct Faculty Instructor
Sep. 1999 - May. 2016Indianapolis, Indiana AreaCreated and taught courses for the IU School of Social Work program:
Bachelor program
- Computer technology
- Social policy
Masters program
- Leadership
- Social policy
Indiana Youth Services AssociationProgram Director
Jan. 1996 - Dec. 2001
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