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Work Background
The Elaine Bryan FoundationVice Chair
Apr. 2014Sandy Springs, GAo Managed and coordinated the foundation’s annual “Inspirational Luncheon”, which involved
Securing the hotel space and coordinating with the hotel on the details of the event, such as the event space, food, A/V equipment
Securing the appearance of and making travel and hotel arrangements for the guest speakers and entertainers
Keeping track of online and hard-copy ticket sales
Promoting the event on various media platforms
Coordinating table and seating assignments for over 300 guests
Setup and monitoring of live stream cameras and PA system
o Accounting, website creation and maintenance, office equipment and IT infrastructure setup and maintenance
Advertising and marketing
Social media management and maintenance
Global Education Consultants GroupCOO
Dec. 2013Sandy Springs, GA Developed and implemented a STEAM program for high school students and college students in collaboration with Microsoft.
o Accounting, website creation and maintenance, office equipment and IT infrastructure setup and maintenance
Advertising and marketing
Social media management and maintenance
Amdocs, IncSoftware Support Engineer
Jul. 2012T-Mobile Account – Atlanta, GA• Alleviated the biggest pain point between T-Mobile and Amdocs at the time, the area of Numbering, by learning the processes, improving and re-engineering the current scripts, improving error reporting and run times. The result is that numbering is no longer a point of contention between T-Mobile and Amdocs
• Significantly reduced processing time, re-work time, and errors from the Numbering scripts
• Work closely with T-Mobile Number Management teams to ensure that adequate numbering inventory is anticipated and maintained across all of T-Mobile's North American markets
• Work with partner teams (Interfacing applications/Engineering/Development/Release Management) to resolve production issues
Elaine Bryan RealtyCOO
Jan. 2007Sandy SpringsReal estate brokerage owned by myself and my wife
• Accounting, website creation and maintenance, office equipment and IT infrastructure setup and maintenance
• Commercial and Residential purchase and sales support
• Tenant acquisition
• Advertising and marketing
• Social media management and maintenance
Amdocs, IncProgrammer/Developer
Mar. 2001 - Jun. 2012BellSouth/AT&T Advertising and Publishing Account - Atlanta, GADeveloped, enhanced, and maintained programs in C, Perl, COBOL, and UNIX/Shell scripts for three major, highly complex, software components - SOFI (Service Order File Interface), INDI (Independent Company File Interface), and the Geocoder. • Successfully managed a medium-sized project which involved receiving additional data from EMBARQ via a new daily data feed. Interfaced and coordinated with EMBARQ, the AT&T business unit, and Amdocs counterparts to ensure a successful outcome. The project provided several Million dollars in new sales leads to the organization.
• Significantly reduced the number of bugs in the SOFI software to near zero
• Wrote several scripts to automate process execution, significantly reducing the need for manual intervention
• Modified code in all three applications single-handedly when the DBMS was moved from Informix to ORACLE, resulting in a bug-free transition
• Interfaced with customer (AT&T Advertising Solutions) on a regular basis to ascertain user requirements for system enhancements. Determined resource requirements and wrote Impact Assessments related to requested system changes
• Coded and reviewed code changes to ensure quality control and alignment with user requirements
BellSouth Advertising & Publishing CorporationProgrammer/Developer
Oct. 1998 - Mar. 2001Developed, enhanced, and maintained programs in C, Perl, COBOL, and UNIX Shell scripts for a mission critical software component. The software processed files containing service orders received daily from BellSouth Telecommunications. The data received contained all Service Order activity processed for the previous day from BellSouth’s entire nine-state region. • Managed and supervised four programmers
o Allocated tasks
o Implemented programming standards
o Implemented the use of a source control system
o Implemented a code review system
MSIT Department & Instructional CenterGraduate Research Assistant
Jan. 1998 - Jun. 1998Designed and implemented an Internet-Based, Database-Driven, Technical Support Application using Cold Fusion.
Provided technical support and troubleshooting for users of the computer facilities.
Conducted several workshops on the use of the Digital Camera during the "Microcomputers On-line with Education '98" conference hosted at the ITC.
Georgia-Pacific CorporationProgrammer/Co-op
Jan. 1997 - Jan. 1998Implemented and maintained several Divisional Intranet sites using Microsoft's Visual Interdev, Front Page, Active Server Pages, ActiveX controls, VBScript, and HTML.
Maintained and supported MS Access Database Applications.
Created a "Site Help" Page using ActiveX controls which was eventually implemented on all sites.
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