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Work Background
Director of Marketing, Public and Community Relations
Montefiore St. Luke's CornwallDirector of Marketing, Public and Community Relations
Jul. 2023Newburgh, New York
Associate Vice President of Marketing & Development
Cornerstone Family HealthcareAssociate Vice President of Marketing & Development
Mar. 2021 - Dec. 2023Cornwall, New York, United StatesDirect division branding and marketing strategy. Established new internal division as a separate brand after a successful merger. Created and continually update division marketing materials for staff distribution, FAQ’s, and functioned as brand ambassador at staff events. Digital Communications • Principal writer and designer of social media content. Initiated social media monthly reporting for quality improvement and engagement metrics. • Advocated for and designed reinvigorated patient newsletters in two languages which have an average open rate of 35%. • Expanded a donor newsletter to quarterly publication using repurposed social media and blog post materials. • Collaborated with Human Resources to create a new employee relations newsletter. Fundraising • Successfully ported over two annual fundraising events, created one new event, and collaborated with grant writing department on submitting new grant requests to existing foundation partners. • Championed events at merged parent organization, reinvigorated volunteer committees, migrated donor database into existing fundraising database. • Facilitated and assisted with two major annual fundraisers, including donor emails, social media, event logistics, in-kind donations, and day-of operations. • Initiated staff training on donor database usage and protocols, outlined new donation policies and procedures, and conducted post-event reconciliations.
Director of Public Relations & Resource Enhancement
Hudson Valley Community ServicesDirector of Public Relations & Resource Enhancement
Jan. 2008 - Mar. 2021Hawthorne, NYManaged communications, branding, advancement, and volunteer management. Mentored and managed employees and volunteers on task-specific and long-term goals. • Created and published a print newsletter distributed to 600+ supporters, and an email newsletter distributed to over 2,100 supporters. • Collected donor contact info, conducted donor surveys, solicited feedback at special events, and attended marketing seminars and conferences focused on donor communications. • Created and drove the agency into the social media space, created policies and procedures for online engagement, and regularly solicited employees for news updates, photos and other content. • Designed and wrote agency brochures to increase brand awareness among business colleagues. • Strategized and implemented program and agency advertising campaigns, including transit ads, social media campaigns, print media campaigns, and program marketing materials. Team Leadership, Development & Culture • Created an internal newsletter that accelerated from quarterly to weekly during COVID-19. • Created and implemented bimonthly employee spirit days to foster a culture of giving while providing space for employee relationships to thrive. Organizational Development/Merger • Participated in strategic planning sessions, resulting in a merger with competitor. • Assisted with the logistics, change management, and implementation of said merger. This involved a management team visit to each of the seven locations, creation of merger FAQ’s for staff and donors, and direct involvement with the Board of Directors on a biweekly basis. • Lead the agency successfully through a name change and rebranding campaign in 2012/13, a fundraising strategy overhaul in 2017, and participated in a strategic planning workgroup in late 2017/early 2018. • Write, design, and conduct market research for all agency marketing materials, from website to print and email newsletters to annual reports to program brochures.
Visiting Adjunct Instructor
The College of WestchesterVisiting Adjunct Instructor
Feb. 2007 - Nov. 2015White Plains, NYTeacher of evening and summer continuing education classes in the Multimedia Technology and General Studies departments. • Developed and implemented class syllabi, assignments, teaching methodologies, class examples, and other educational tools. • Fostered students’ interest in multimedia, graphic design, art history, and traditional print media through intensive workshops, discussions and one-on-one tutoring sessions. • Uphold college procedures, policies, and academic standards while serving as an example of professional achievement, comportment, and ethics.
Public Relations Manager
Abbott HousePublic Relations Manager
May. 2006 - Jan. 2008Irvington NYManaged day-to-day advancement and communications operations as a key member of a dynamic team responsible for supporting special projects with unrestricted funding. Provided direct administrative support for agency executives and board members. • Condensed several event-based databases into a single comprehensive donor database which became the basis for development communications. Solicited and secured in-kind donations from local businesses and supporters. Researched foundation grants. Co-chaired a fundraising gala which netted $30,000 and local media attention. • Wrote and designed print newsletters. • Created a biannual print newsletter for donors with a donation response card, which was new to the agency. Established a brand identity for communications. • Oversaw foster parent recruitment marketing materials. Foster parent enrollment increased by 30%. Integrated foster parent solicitations into all public communications, including newsletter. • Wrote and designed volunteer/contractor recruitment brochures and mailers.
Project Manager
Body Health Resources Inc.Project Manager
Jun. 2004 - May. 2006New York, NY• Coordinated and supervised freelance designers, programmers and developers. • Implemented an integrated statistical reporting system for the company’s three websites, including traffic analysis and visitor demographics used to steer business development and editorial content. • Oversaw yearly conference and trade show plans and displays, designed and organized promotional materials, and coordinated booth staffing.
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