Hudson Valley Community ServicesDirector of Public Relations & Resource Enhancement
Jan. 2008 - Mar. 2021Hawthorne, NYManaged communications, branding, advancement, and volunteer management. Mentored and managed employees and volunteers on task-specific and long-term goals.
• Created and published a print newsletter distributed to 600+ supporters, and an email newsletter distributed to over 2,100 supporters.
• Collected donor contact info, conducted donor surveys, solicited feedback at special events, and attended marketing seminars and conferences focused on donor communications.
• Created and drove the agency into the social media space, created policies and procedures for online engagement, and regularly solicited employees for news updates, photos and other content.
• Designed and wrote agency brochures to increase brand awareness among business colleagues. • Strategized and implemented program and agency advertising campaigns, including transit ads, social media campaigns, print media campaigns, and program marketing materials.
Team Leadership, Development & Culture
• Created an internal newsletter that accelerated from quarterly to weekly during COVID-19. • Created and implemented bimonthly employee spirit days to foster a culture of giving while providing space for employee relationships to thrive.
Organizational Development/Merger
• Participated in strategic planning sessions, resulting in a merger with competitor. • Assisted with the logistics, change management, and implementation of said merger. This involved a management team visit to each of the seven locations, creation of merger FAQ’s for staff and donors, and direct involvement with the Board of Directors on a biweekly basis.
• Lead the agency successfully through a name change and rebranding campaign in 2012/13, a fundraising strategy overhaul in 2017, and participated in a strategic planning workgroup in late 2017/early 2018.
• Write, design, and conduct market research for all agency marketing materials, from website to print and email newsletters to annual reports to program brochures.