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Work Background
Infineon TechnologiesSenior System Engineer
Dec. 2017 - Jun. 2024Melaka, Malacca, MalaysiaSingle Device Tracebiliy appplication owner , where it records Front End ,Backend data genealogy for every chip from wafer level until chip. Very well verse with assembly diebonding process and equipment . Using semi E142 industry standard.
T-Systems Malaysia Product and Portfolio1Problem Manager
Nov. 2014 - Nov. 2015Cyberjaya, Selangor, MalaysiaProblem Management Analyst providing RCA report to Shell Customer , for critical Incident
T-Systems Malaysia Product and Portfolio1Project Specialist
Dec. 2010 - Nov. 2014Cyberjaya, Selangor, MalaysiaWorking closely with Project Manager to ensure completeness and readiness for service transition from project phase to operationals
Infineon TechnologiesSystem Engineer
Dec. 2009 - Nov. 2010Melaka, Malacca, Malaysia2nd level support for Microsoft Exchange, e.g Outlook and the products
Infineon TechnologiesService Desk Team Lead
May. 2006 - Dec. 2009Melaka, Malacca, MalaysiaGlobal Service Desk TeamLead based in Melaka, supporting Infineon worldwide
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