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Work Background
WorkLife PartnershipDirector of Operations
May. 2023I serve a critical leadership role at WorkLife by overseeing day-to-day operations, technology, projects and critical measures of success for the organization. I ensure that organizational systems are being used consistently by all teams and everyone has the resources and tools needed to do their jobs efficiently and effectively.
Dempsey GroupOperations Manager
Oct. 2022 - Feb. 2023
BookBar, INC.General Manager
Mar. 2022 - Sep. 2022Recruited, trained and managed 25 employees, both customer-facing book sellers and internal operational support staff in a high-turnover industry Established internal procedures for inventory management, daily operations and service enhancement, gaining 40% more revenue for independently-owned small business Managed logistics for book, food and beverage inventory, securing over $30,000 in revenue monthly
ChannelAdvisorAccount Executive
Oct. 2021 - Jun. 2022Denver, Colorado, United StatesAssisted over 200 brands and retailers with optimization of online listings for e-commerce marketplaces through data driven automation and analysis of competitive insights
AutodeskSenior Territory Sales Representative
Nov. 2019 - Oct. 2021Denver, Colorado
AutodeskTerritory Sales Representative
Nov. 2018 - Nov. 2019Denver, Colorado
AM General LLCInternational Capture Manager
Jan. 2018 - Oct. 2018South Bend, Indiana AreaAs an International Capture Manager, I represent the International Defense aspects of AM General's Military business. I am responsible for the successful capture, implementation and post-sale support for the Latin American Region, to include Mexico, Peru, Argentina, Chile, Colombia, Ecuador and Brazil. My day-to-day responsibilities include interfacing with international sales representatives, international customers and internal support staff employees. I work to fulfill sales pipeline projections, ensure the customers feel supported through the entirety of the sales cycle and provide updates to internal stakeholders on progress of current opportunities as well as potential future business within the region.
Four Winds InteractiveSolutions Consultant
May. 2016 - Dec. 2017Denver, COResponsible for understanding and capturing the customer’s business and functional requirements for accurate solution scoping through in-depth knowledge of the customer’s visual communications initiatives, strategies, and tactics. Work alongside the Account Executive and Sales Engineer to understand the customer need and craft a solution that elegantly melds the business needs of the customer with the functional strengths of the platform. Act as the bridge between the sales and services team throughout the sales and implementation processes, ensuring effective communication between all parties and the customer so that all are properly aligned and primed for success
Four Winds InteractiveProject Manager
Aug. 2014 - May. 2016I am the main point of contact throughout my assigned implementations and handle everything from managing the scope of work to the overall quality of the installation. In addition, I coordinate documentation and delivery with frequent status updates for a smooth and painless implementation.
MarkitProject Manager
Jan. 2013 - Aug. 2014Boulder, COAs a Project Manager for the Information Division of Markit, my core responsibilities include performing business analysis, composing project requirements, and managing project schedules. The projects are maintenance and enhancements for productized corporate access tracking, broker voting and commission management websites. I also manage client reported trouble ticket resolution and recently implemented an operational process that increased efficiency by 65% in just 6 weeks.
US NavyLieutenant
May. 2008 - Aug. 2012As an active duty officer, I was required to juggle multiple projects on a daily basis. I managed a staff of 20 personnel, while also maintaining a budget of over $50,000 and scheduling weekly training for 100 people, all on top of my own professional development. In this capacity, I was given a significant amount of responsibility to make the right decisions under pressure. I managed various planning and scheduling tools and was required to facilitate weekly meetings for an Admiral and his staff regarding status of ships throughout the Pacific Ocean.
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