Ithaca HomeAssistant Property Manager
Mar. 2021 - May. 2022Ithaca, New York, United StatesFostered positive tenant relationships through effective communication, addressing inquiries, concerns, and disputes in a timely and professional manner. Coordinated move-ins and move-outs, including scheduling walkthroughs, preparing leases, and ensuring a seamless transition for tenants. Collaborated closely with the maintenance team to schedule repairs, routine maintenance, and urgent service requests, ensuring tenant satisfaction and property upkeep. Designed and executed targeted marketing strategies, including online listings, social media campaigns, and community events to attract prospective tenants and maintain high occupancy rates. Managed tenant application processes, ensuring thorough screening and clear communication about leasing terms and expectations. Conducted property tours, highlighting key features and amenities to prospective tenants, while emphasizing community values and benefits. Oversaw tenant retention initiatives by organizing community engagement efforts and responding proactively to resident needs. Maintained accurate records of tenant interactions, maintenance requests, and property updates to ensure smooth operations and clear communication across teams.