JOSE LUIS LOPEZ LOPEZ

GENERAL MANAGER (OWNER) @MAXI SALUD S.A.S

Computer engineer💸 MarketingElectrical engineer🧑‍🔬 EngineerBusiness Owner

Bachelor degree in Telecommunicatios Present General Manager (Owner) Creation of the company MAXI SALUD S.A.S, incorporating elements of transformation into conventional operation models for Dental Specialty Centers, through the execution of process quality audits, implementation of operation protocols and optimization of processes for the areas of finance, marketing, purchasing and human resources. Operation Director Andean North, Central America, Caribbean. NOKIA Aug 1999 – Sep 2023 Operations Director, with 25 years of experience in the telecommunications industry. In charge of multiple projects, in different technologies, with different clients, in several countries, simultaneously. Communication facilities to create strong relationships with client executives, abilities to manage crises and to obtain results even in pressure situations. Areas of expertise: Project management | Solutions design for assisted operation services | SLA Estimation and management | Estimation and cost control | Processes and work plans design | Forecast management: Revenue, Cost and Resources | Preparation and presentation of financial statements | Support to sales group for development of bids and proposals | Transition management | Transformation Management | Contract management | People management | Forming of High Performance Teams | Coaching and Teams Motivation abilities | Personnel Selection and Assessment | Training Plans Design | Management of KPI and Quality Metrics | Efficient management of the relationship with the customer.

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Work Background

NokiaOperation Director

Oct. 2021 - Sep. 2023Quito, Pichincha, EcuadorManagement the delivery of services to different customers of Nokia in Ecuador, Colombia, Central America and Caribbean. • Telco Cloud Assisted Operation Services (CBIS, CBAM, EPC, IMS, Airframe, Nauge, Data Refinery).

NokiaCustomer Project Manager

Jan. 2016 - Oct. 2021Quito, Pichincha, EcuadorManagement the delivery of services to different customers of Nokia in Ecuador, Colombia, Central America and Caribbean. • Preventive Maintenance IPRAN Network (7705 SAR and 7750 SR). • Software Upgrade IPRAN Network (7705 SAR and 7750 SR). • Modernization of IPRAN Network. Manta - Portoviejo Region. • NSP Implementation Claro. Ecuador Transition Manager| Transformation Manager| Operation Manager • Project SMU (Unified Maintenance Service) for the maintenance of the cellular network in 16 departments of Colombia, 5,000 sites, with average of 4,500 activities/month, for preventive, corrective and emergency maintenance (Access Network, Power Plants, Grounding System, Air Conditioning, Gardening & Fumigation, Logistics, Warehouses, Transportation, Contract and Supplier Management). 350 Field Technicians + 30 Backoffice Engineers. Claro. Colombia • NOC Services Avantel. Colombia

Alcatel-Lucent EnterpriseOperations and Maintenance Manager

Nov. 2009 - Jan. 2016Caracas, Federal District, VenezuelaManagement the delivery of services to different customers of Alcatel Lucent in Venezuela, Ecuador and Caribbean. • Preventive Maintenance IPRAN Network (7705 SAR and 7750 SR). • IPRAN Network Local Support (L2). • IPRAN Network Configuration Audit. Claro. Ecuador • Assisted Operation for internal network management (intranet: Router (cisco), Links and Firewall). Movistar. Ecuador • Assisted Operation for 3G Network (access). • Assisted Operation for TX. CNT. Ecuador • 3G Network (Huawei) Local Support (L2). Telesur. Suriname • IMS VoIP Local Support (L2). UTS. Curacao • LTE Network Local Support (L2). SETAR. Aruba • CDMA Capacity and Planning services. • CDMA Base Station Integration services. • CDMA Network Local Support (L2). • SDHLR & eVpn services. • Dplan services. • Assisted Operation SDH. • EVDO Network Local Support Services (L2). • 5ESS Retrofits. Movilnet. Venezuela • CDMA Network Local Support (L2). • Application Local Support (Anypath) (L2). • Performance & Capacity Services CDMA / EVDO / GSM. • TX Route Certification (SDH). • CDMA Network Audit. • Assisted Operation NOC Metro Ethernet (7450 SR, 5620 SAM). • Metro Ethernet Local Support (L2). Movistar. Venezuela

Alcatel-Lucent EnterpriseOperation and Maintenance Supervisor.

Sep. 2006 - Nov. 2009Caracas, Federal District, VenezuelaSupervisor in charge of the services: • SME (Subject Matter Expert) group for CDMA platform(5ESS, ECP, OMP) (L2). • CDMA Performance. • CDMA Capacity and Planning services. • CDMA Base Station Integration services. • CDMA Network Local Support (L2). • CDMA NOC SME (Subject Matter Expert) (L2). • SDHLR & eVpn Support Services (L2). • Dplan services. Movilnet.Venezuela • 5ESS Software update services. • Performance & Capacity Services CDMA / EVDO / GSM. • Assisted Operation SDH. Movistar. Venezuela

Alcatel-Lucent EnterpriseOperation and Maintenance Engineer.

Aug. 1999 - Sep. 2006Caracas, Federal District, Venezuela• Operations and Maintenance Supervisor. Project Tango CDMA 3G1x (5ESS, ECP, OMP). • SME (Subject Matter Expert- Level 2 Support) in MSC CDMA (5ESS, ECP, OMP) (L2). • Installation of Virtual Privacity Network (VPN). • Integration of Flexent Distributed Base Stations. Movilnet. Venezuela • MTSO group leader in Operation and Maintenance of AUTOPLEX 1000 CDMA (5ESS, ECP, OMP) systems. Gran Caracas Region. • Operation and Maintenance of AUTOPLEX 1000 CDMA (5ESS, ECP, OMP) systems. Gran Caracas Region. Telcel. Venezuela

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