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Work Background
Customer Success Manager
SOLVACECustomer Success Manager
Nov. 2024United KingdomMy role involves partnering with customers in delivering value and enabling their Operational Excellence strategies to support Solvace's vision for Operational Excellence in world leading manufacturing companies. - Working with new leads to turn RFQ's into successful proof of concepts and trials. - Building global platform roll out programmes - Solving problems and dentifiying improvement opportunities with clients #OperationalExcellence #Customer Success #Solvace https://solvace.com
Sector Continuous Improvement (JMPS) Manager - Hydrogen Technologies
Johnson MattheySector Continuous Improvement (JMPS) Manager - Hydrogen Technologies
Jan. 2023 - May. 2024Swindon, England, United KingdomWorking across multiple sites to develop and deploy a standardised production system to develop an operational discipline continuous improvement culture.
Sector CI Implementation Specialist
Johnson MattheySector CI Implementation Specialist
Dec. 2020 - Jan. 2023Royston, England, United Kingdom· Global role supporting the development and deployment of a standardised production system into 15 Clean Air Manufacturing sites. · Led work across three international sites to implement a standardised production system. All sites successfully achieved the first standard of deployment within the planned timeline of 18 months. · Documented and developed an implementation approach and coaching processes which are now used as the standard for all deployments. · Developed system content across all six pillars of the Johnson Matthey Production System, helping to build the standard to be deployed across 16 manufacturing sites.
Special Projects Manager (secondment)
Johnson MattheySpecial Projects Manager (secondment)
Jun. 2020 - Dec. 2020Responsible for leading a cross functional team to build a business case and improvement strategy to continue manufacturing in the UK utilising Agile and Cost Deployment methodologies.
Lead Engineering Manager (secondment)
Johnson MattheyLead Engineering Manager (secondment)
Aug. 2019 - Jun. 2020Royston, Hertfordshire, United Kingdom· Responsible for the overall Engineering function within the Filters Value stream with two direct and 45 indirect reports. Regularly deputised for the Operations Manager. · Managed a budget of £8M, ensuring key spend in maintenance and repairs was managed and forecasted effectively as well as headcount and overtime spend. · Coached and developed two Lead Engineers using the Legitimate Leadership Framework. · Successfully led the Planned Maintenance pillar of Total Productive Maintenance within the Maintenance Team. · Led an Agile approach to bring together a team to safely and successfully bring 3 factories to a pause due to COVID-19 with over 300 tasks completed and processes documented for future Business Continuity Planning
Lead Manufacturing Engineer
Johnson MattheyLead Manufacturing Engineer
Jul. 2017 - Aug. 2019Royston, Hertfordshire, United Kingdom· Led a team of 17 Process Technologists and Manufacturing Engineers to introduce tactical process improvement reviews for top production runners to ensure continual Overall Equipment Effectiveness. · Led the continued roll out of Total Productive Maintenance within value stream, provided training for over 100 people in Focused Improvement and 15 people as Autonomous Maintenance Practitioners. · Deployed and developed internal capability in the use of simulation modelling of key, complex bottleneck processes to establish improvement strategies in plant. · Provided key input and experience into the S&OP and budget processes based on operational knowledge.
Applications Manager
Johnson MattheyApplications Manager
May. 2014 - Jul. 2017· Responsible for the day-to-day management of four production lines and multiple product technologies. · Successfully piloted Focused Improvement on two key production lines that led to a 25% improvement in cycle time on targeted products as bell as developing a site wide roll out plan for Total Productive Maintainence. · Redeveloped Process Failure Mode Effects Analysis based on learnings from problem solving activities on new product streams.
Production Systems Engineer
Johnson MattheyProduction Systems Engineer
Sep. 2011 - May. 2014Royston, HertfordshireWorking as the lead Production Engineer for the main UK flowthrough catalytic convertor plant the role is challenging and provides a mixture of project based work as well as day to day shopfloor management and problem solving. Highlights include; - Both proactive and reactive solution development and implementation of countermeasures to high RPN and causes of customer complaints. - Identifying operational systems improvements to eliminate potential sources of variation and failure. - Use of production data to plan and manage production schedules and potential overtime and manning requirements. Additional to this local role I also provide operational support to our sister site in Krasnoyarsk in Russia. This role has been quite varied but has involved the following; - Through detailed analysis developed the design to halve the cycle time on a production cell enabling it to be integrated into the production line. - Supported delivering successful audit from a major automotive OEM. - Transfer of 3 major equipment items to improve local manufacturing capability. - Transfer of two poke systems to reduce operational rejects - Consultation on the purchase of print and apply labelling equipment based on UK Capex project.
Continuous Improvement Engineer
Johnson MattheyContinuous Improvement Engineer
Nov. 2009 - Sep. 2011Royston, HertfordshireIncreased monthly plant performance of high value catalyst soot filters (CSF) by 16% inside 12 months. Decreased Fastcat plant monthly achieved cycle time per part by 19% to meet increasing customer demand inside 12 months through both equipment optimsiation and optimisation of process parameters. Within this role I was responsible for increasing throughput across three production plants using concepts and tools such as Theory of Constraints, Yamazumi boards (line balancing) as well as working with shop floor staff facilitating root cause analysis through affinity diagrams etc. I also performed the function of system administrator for the plant wide OEE system, developing new reports and ensuring system integrity.
Trainee Business Improvement Facilitator
SPS AerostructuresTrainee Business Improvement Facilitator
Jan. 2008 - Dec. 2008

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