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Work Background
Wells FargoSenior Lead Product Designer
Mar. 2022Superior, Colorado, United StatesCut project timelines by 20% by effectively navigating complex design obstacles and prioritizing tasks across the design team. Directed a top-performing Product Design Team through the development and launch of a culturally relevant and engaging disaster relief mobile application. Transformed brand vision and presentation into high-quality mobile app designs, exceeding expectations while delivering tangle outcomes in User Experience (UX). Designed intuitive, user-friendly, and visually appealing interfaces for Wells Fargo's native mobile app, elevating user experience (UX) while driving engagement.
CenturyLinkWeb Design Strategy Manager
Jan. 2008 - Dec. 2022United StatesDrove a 20% lift in organic traffic and conversion by conducting usability studies to identify customer pain points, needs, preferences, and challenges, leading to improved UI. Fueled a 28% improvement in customer retention and overall satisfaction while leading the Design Team through the creation of customer-centered designs. Leveraged analytics and feedback tools to guide high-quality UI/UX development.
Spectra LogicMarketing Creative Manager
Jan. 2007 - Jan. 2008Boulder, Colorado, United States
StillSecureArt Director
Jun. 2005 - Jan. 2007Boulder, Colorado, United States
Cendant CorporationSenior Web designer at CheapTickets.com
Jun. 2004 - Jun. 2005
MoneyGram InternationalSenior Graphic Designer
May. 2003 - Jun. 2004Lakewood, Colorado, United States
Pinnacle Systems, IncSenior Graphic Designer
Jan. 1999 - May. 2003Denver, Colorado, United States
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