Biosensors International Group, LtdAssociate, Customer Service
Oct. 2014 - May. 2015Morges- SAP training for new colleagues in Sales Operations; - Working directly with Sales Managers in the UK, Ireland, and Benelux, in order to improve customer overall satisfaction; - Appointments in hospital catheterisation labs in order to perform consignment stock checks and meet the doctors, nurses, technicians directly for optimal customer service.
- Consignment stock management for the UK, Ireland and France;
- Continuous collaboration with the sales force in order to rationalize consignment stocks and maximize inventory turnover of the company’s products;
- Main contact for French, British and Irish sales managers as well as for their respective clients;
- Input of orders in the ERP system (Exact Globe), management of invoices, credit notes, stock returns.