Renato Estacio - Managing Partner and Chief Financial Officer, S4200 Bar and Grill

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Work Background

S4200 | Sidewinders Bar & GrillCo-Owner and Managing Partner

Jan. 2015Lead operational strategist overseeing diverse activities encompassing finance, customer experience, analysis, public relations, special events, financial audits, training, compliance, community engagement, and market expansion initiatives. Develop and implement strategic marketing, menu, and staff development programs. *Revitalized a struggling company from loss to profit by analyzing internal operations, implementing controls, and optimizing bookings, sales, and purchasing, establishing market leadership in the process. *Enhanced operational efficiency, minimized waste, and improved customer experience, resulting in 50% revenue loss reduction, 64% food waste reduction, and 62% wait time reduction. *Boosted patronage by 400% through strategic social media campaigns and enhanced guest service. Enhanced event bookings by 333% by employing 2 event managers to optimize the booking process. *Maintain an A rating by reducing non-compliance to below 3%, ensuring adherence to regulatory standards and promoting excellence in operational practices.

Scientific GamesSenior Account Services Manager (Account Manager)

Mar. 2014 - Feb. 2020Managed a diverse portfolio of 250+ casino relationships spanning top and middle management across 33 casinos. Collaborated with audit teams to ensure compliance, led projects, provided training and consultation, analyzed performance data, and facilitated strategic development with clients and internal teams. *Assisted in closing $15M accounting and marketing systems deal. *Revitalized customer relationships, reducing turnover and restoring trust amid challenging period of prolonged staff vacancy and declining revenue. *Minimized service requests after go-live, ensuring seamless project transitions and enhancing customer operational efficiency. *Spearheaded the upgrade of LCDs on slot machines, optimizing gaming experience and technology infrastructure to meet evolving industry standards.

Aristocrat GamingBI Product Manager & Manager Market Intelligence

Jun. 2011 - Dec. 2013Manager for North and South American market intelligence activities and development of business intelligence product.

TAMAYA ENTERPRISES, INC. DBA SANTA ANA STAR CASINOGaming Administrator

Jun. 2009 - May. 2011Administrator (manager) for gaming activities, budgets, gaming and marketing internal controls. Reported to General Manager and Director of Casino Operations.