Sanie Pavlova

Team lead - HR services @NIQ

BulgariaHRCall CenterSupport SpecialistAppointment SetterOutbound Sales SpecialistTechnical Support AgentCustomer ServiceHelp Desk SupportCase ManagerClient Relations SpecialistChat SupportLive ChatCustomer Care SpecialistCustomer Retention SpecialistHR Business Partner💸 Marketing👍 Sales & BizDev🗿 HR🧨 ConsultingHR GeneralistHR consultantAdministrative SpecialistHR Analyst🎓 Student

As Team Lead - HR Services at NIQ, I have successfully managed and led a team of HR professionals, implementing effective HR strategies and policies. I have streamlined HR processes, resulting in improved efficiency and productivity. I have also played a key role in talent acquisition, employee engagement, and retention strategies. My leadership has contributed to a positive work culture, fostering employee satisfaction and overall company growth.

Feedback from Sanie’s ex-colleagues

user-post-1

user-post-2

user-post-3

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

Human Resources Team Lead

GfK - An NIQ CompanyHuman Resources Team Lead

Feb. 2022Sofia, Sofia City, Bulgaria• Managing the HR services team for Central and Eastern Europe (Austria, Croatia, Czech Republic, Hungary, Serbia, Slovakia, Slovenia, Switzerland) • Final Payroll approver for the region • Escalation management

HR Process lead

CargillHR Process lead

Oct. 2019 - Feb. 2022Sofia• Team lead successor - recruitment, onboarding and employee retention and development planning • HR processes migration Project lead for EMEA region • HR processes optimisation and Automation Project lead • Operational support for the team whenever needed

HR Operations and payroll specialist

CargillHR Operations and payroll specialist

Aug. 2018 - Sep. 2019Sofia• Collecting, processing and submitting Payroll data • Payroll reconciliation and processing statements of payment • New hire administration • Leave management • Post payroll reporting and assisting for audit activities

Training And Development Intern

Lufthansa Technik Component ServicesTraining And Development Intern

Feb. 2018 - Jul. 2018Sofia, Bulgaria• Planning and organization of production and soft skills trainings • Communication with training suppliers, internal trainers and employees • Preparation of reports with SAP • Preparation and organization of Production authorization trainings

Supervision and safeguarding coordinator

Europa School of English LtdSupervision and safeguarding coordinator

Jul. 2017 - Aug. 2017Teignmouth, United Kingdom • Management of the multicultural Supervision team • First point of contact for the participants in the center • Building, developing and sharing Team culture • Onsite training of new staff members and integration into the Team • Ensuring full and age-appropriate supervision for all participants

Operations Associate

FXCMOperations Associate

Jan. 2016 - Jul. 2016Sofia, Bulgaria• Part of the Operations department in the World’s leading online forex trading and CFD broker • In charge of few internal projects (under the supervision of the Team leader) • Working with confidential customer information and documents • Processing clients deposit/ withdrawal/ transfer requests • Reaching deadlines regarding customer and external stakeholder’s requests

HR and accounting assistent

BBES consult ltd.HR and accounting assistent

Nov. 2013 - Oct. 2014Sofia, Bulgaria• Preparing job descriptions and labor contracts • Taking part in the recruitment process • Communicating with local labor offices regarding labor law • Preparing documents for Annual financial reports • Organizing and processing VAT documents

Requests

Touchpoint image

3

Looking for a Job

Human Resources Specialist Opportunities

Intch is a Professional Networking App for the Future of Work

300k+ people

130+ countries

AI matching

Get Intch if you'd like to

Get Recommended to New Customers

Connect with Like-Minded People

Find a side project

Reach Top Niche Experts

Find Jobs on a Hidden Market

Find a Perfect Co-Founder

Find a Trusted Mentor

Hire Top Global Professionals

See more people like Sanie on Intch

Customer Service

565944 people

16

Director @ Modena Consult Ltd

15

Marketing @ incrse.co

16

Premiun technical support engineer @ OpenText

Customer ServiceCustomer Care Specialist

174711 people

16

Director @ Modena Consult Ltd

15

Marketing @ incrse.co

16

Computer Specialist / Tech. Support @ HCL Technologies