Serra Yildiz - Brand Partnerships, Novakid Inc

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Work Background

Novakid IncPartnerships Manager

Jan. 2024I develop and maintain relationships with strategic partners to drive business growth. I identify opportunities, negotiate contracts, and collaborate with cross-functional teams to implement effective strategies and build strong partnerships at all levels.

Novakid IncPublic Relations Manager

Sep. 2022 - Jan. 2024I help building a positive image about the company from the inside out. I ensure that the company's values and mission are thoroughly conveyed by maintaining the presence of the company in the media.

NovaKidClient Support Manager

Aug. 2021 - Sep. 2022I ensure that a positive user experience is created by resolving the requests and complaints of the clients. I develop and test chatbots and do localization translations for the company's website and customer support center.

The Startup ClubPublic Relations Manager

Mar. 2021 - Jun. 2021Responsible for growing Startup Club community online and offline, and for managing Startup Club Conferences. Startup Club is a growing global network of entrepreneurs both online and in major European, American and Asian cities. Our community consists of 70,000+ group members. StartupClub offers a variety of services and educational resources to entrepreneurs including webinars, networking conferences and pitch events. Learn more on www.thestartupclub.net

KM PRECASTIntern

Feb. 2020 - May. 2020Nizhniy Novgorod, RussiaGraduation Project Internship - Analysis of the financial position of the research object; - Analysis of the personnel potential of the enterprise and the external/internal environment of the organization; - Conducting a strategic analysis of the organization's activities; - Make strategic recommendations for improving company profits and performance. This experience allowed me to see how high employee motivation and creating a positive work environment had an impact on performance. Employees' internal and external training was supported by administrative units and employees received promotions during certain periods, which encouraged them to take the work up more seriously. High technology used in production and easy attainability made it a lot easier for the company to excel in the region, regardless of its 3 years of experience in the industry. As a result, we focused on developing these skills to sustain the company's growth.

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