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Work Background
Lucid MotorsNetwork Engineer
Nov. 2020Casa Grande, Arizona, United States
Charter CommunicationsNetwork Engineer II - Enterprise: Colocation Engineering Design
Oct. 2018 - Oct. 2020Austin, Texas Metropolitan AreaNetwork Engineer II | Enterprise: Colocation Engineering Design | Nov 2018 - Present | Austin, TX |
• Responsible for internal network design within nationwide Colocation and Datacenter locations for Enterprise Division.
• Audited hardware modules and port capacity of live Router and Switch infrastructure to determine project needs.
• Cooperated with other engineers to facilitate completion of phases outside of our department utilizing Jira Software.
• Determined cost savings during BOM and CPR creation for network equipment & power infrastructure being deployed.
• Investigated active circuit design structure to ensure proper customer notification during migration projects. Key Accomplishments and Contributions
• Created documentation for specific processes used for new employees and outside department training.
• Trained new department employees on inventory and ticketing systems as well as project procedures.
• Collaborated on a key network deployment project to ensure a regional government’s critical services were active before EOY 2019, cutting down deployment time by 30 days and completing before our annual network change freeze.
Charter CommunicationsNetwork Engineer III - Operations, Network Inventory
Nov. 2016 - Oct. 2018Greenwood Village, Colorado, United States• Responsible for business customer network design and documenting infrastructure data within the inventory system. • Audits completed on live network equipment and circuits to maintain accuracy and standards compliance.
• Creating new hardware templates within inventory system to allow for more efficient data collection.
• Completing service desk tickets in Remedy and Oracle T3 systems for new and existing customer circuits. • Resolving circuit discrepancies with other departments when audit data did not match deployment data.
• Testing new inventory applications and interfaces with database team and sending feedback before deployment. Key Accomplishments and Contributions
• Promoted from entry level to lead engineer within 2 years through becoming a SME for the team, assisting others whenever needed, and leading new projects.
• Created primary training documentation resulting in data creation and retrieval efficiencies for new users.
• Lead projects in department specific infrastructure inventory capturing assets which were not tracked before.
• Trained new employees within our department on service desk systems and department processes.
Charter CommunicationsNetwork Engineer II - Operations, Network Inventory
Nov. 2015 - Nov. 2016Greenwood Village, Colorado, United States
Charter CommunicationsNetwork Engineer I - Operations, Network Inventory
Oct. 2014 - Nov. 2015Greenwood Village, Colorado, United States
The School District of Desoto CountySystems Support Specialist
Jul. 2006 - Oct. 2010Arcadia, Florida• Responsible for Network and Systems Support at main district office and across 7 remote site locations.
• Cisco based LAN and WAN administration across 7 remote site locations, including Firewall, VPN, and Wireless support.
• Linux Server Deployment and Support for Nagios Network Analyzer. • Windows 2003 and 2008 Server Support including Microsoft Services (Active Directory, DFS, DHCP, DNS, WSUS, etc.), Microsoft Exchange 2003 and 2007, VMWare with blade server solution, and servers for Education Software. • Operated as a lead PC support specialist for district office users, and secondary support for remote onsite engineers. • Supported all Point of Sale systems as the SME and primary point of contact for systems issues. Key Accomplishments and Contributions
• Completed network hardware refresh project replacing approximately 120 switches, 6 Routers, ASA Firewall and VPN concentrator. Overall network functionality, security, stability, and connectivity downtime improved over old hardware. • Executed project to replace aging Point of Sale Systems with newer hardware that also reduced costs by approximately $1000 per system using standard PC hardware. System downtime and maintenance costs also reduced significantly.
• Assisted in completion PC refresh project of approximately 2500 systems which replaced aging systems out of warranty, and improved productivity for administrative staff, students, and teachers.
• Migrated several key servers to VMWare using a blade server solution lowering standalone server operational costs.
Multiple CompaniesEarly Career
May. 1998 - Jun. 2006Denver Metropolitan Area
• Overview: Analytical and Technical skills gained through working as a contractor at multiple companies.
• Positions Held: Computer Support Specialist, Network Administrator, NOC Technician, Systems Support Specialist.
• Companies of note: Colorado University, Children's Hospital of Denver, IBM Global Services, Level3, Lutheran Medical Center, McData Corp (Brocade), MCI Telecom, Pulte Homes, Phoenix Technologies, TimeWarner Telecom.
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