Alex Gilbert - Business Analyst/Product Manager, News UK

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Work Background

News UKBusiness Analyst

Aug. 2023London, England, United Kingdom• Primary BA for cross-discipline team – recently began training apprentice to work alongside me. • Working in Agile/Scrum – responsible for majority of ceremonies (Daily Standup, Backlog Refinement, Sprint Retrospective) • Working in person, remotely and with offshore teams. • Successfully rolled out massive business change/transformation project – transitioning The Times’ CMS from an outdated piece of software to a WordPress based system. • Worked on both development/improvement of the CMS and facilitated a successful rollout with stakeholders and users. • Formed strong relationships with stakeholders, scheduled regular meetings with key members of management in the newsroom. • Gathering requirements from a variety of stakeholders across business units – editorial staff, product managers, software developers etc. • Performing UAT on development work when necessary • Writing detailed User Stories, Bugs, Epics, Spikes and Tasks – created and automated new templates which are used across the department. • Usage of Atlassian suite, including Jira, Confluence and Trello. • Usage of Google Workspace • Improving processes across the team. • Aiding with the training of new users of the CMS including bookings and logging feedback from sessions. • Responsible for some internal comms, such as a weekly newsletter to all staff, displaying data on the roll out and what is coming next. • Management of a data report with relevant statistics on the rollout, which is regularly used by SLT.

BBCBusiness Analyst

Jun. 2022 - Jun. 2023London, England, United Kingdom• Sole BA for Elections team • Requirements elicitation and capture across various projects. • Liaising with product managers and UX to create granular, accurate and clear tickets from requirements. • Delivered digital election product for US Midterms 2022 and England/NI Local Elections 2023 • Product/project breakdown into Epics, stories and tasks- MoSCoW prioritisation • Collaborating with UX, product, QA/testers and software engineers to capture requirements for live web product. • Helping to determine product vision alongside Product Managers • Supporting throughout entire product delivery lifecycle, from start to release. • Data driven decision making • Jira ticket creation • Running workshops, including discovery, refinement and shaping sessions (with Miro usage). • Liaising with product managers and UX to create granular, accurate and clear tickets from requirements. • Aided with transition from Kanban to Scrum in Elections team – comfortable working within various Agile frameworks • Writing various documentation on Confluence • Cross-departmental communication and facilitation – worked on iPlayer engagement OKR, running meetings with product, editorial, marketing and data and aiding the push towards the common goal • Contributing to experimentation concepts to achieve OKRs

Projecting SuccessBusiness Analyst

Jan. 2022 - Jun. 2022Brighton and Hove, England, United Kingdom• Product Ownership – consultancy work with high values leads, from initial requirements gathering all the way through the Product Discovery, to creating a backlog and working with the development team • Aiding the company to move into an agile/scrum methodology, including developing internal frameworks for efficiency of work from top to bottom • Working with data-based requirements • Being a key part in the running and planning of bi-monthly hackathons, including: - Consulting with clients on their data issues, and forming them into a fully workable challenge for entry/experienced level participants - Publicly speaking in the opening and closing talks at these events. - Supporting hackathon participants throughout the event • Client liaison/Stakeholder Management • Data analysis inc. creating dashboards from scoped requirements • Microsoft Power Platform (BI, Apps, Automate) • Microsoft Excel • Azure DevOps • Microsoft SharePoint • Using Git repositories • Transforming/cleaning data • Remote, team-based working (daily stand-ups, Microsoft Teams usage)