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Work Background
DEPO DIYPet Care Product Category Manager
Oct. 2013 - Mar. 2024Riga- Managing the entire product range from strategic project planning to tactical activities – ordering, invoicing, preparing product for sale, delivery, labels preparaion, price definition and coordination.
- Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and competitors.
- Analyzing potential partner relationships for the product.
- Carrying out variance analysis of the actual result against Business plan and/ or Previous forecast - Market prices monitoring and analysis for for the best possible price strategy for company
- Business plan and budget planning for the upcomming year
Modena Motors / Maserati BalticCar Sales Advisor
Jul. 2011 - Jul. 2012Riga- Representation and definition Maserati brand image and Maserati company policy and strategy in Latvian market
- Handled all aspects of sales process (clients’ needs and expectations, right decision making, making the offer, cars delivery to the client)
- Experience in all aspects of stock control – ordering, invoicing and processing
- Establishes sale standards of affiance, minimum lost clients and maximum new contacts and quality of sale process - Compiling week and monthly reports, market and competitor research, analysis of sale results, preparing sales projection - Talked threw all financial aspects with clients.
Moller Auto Lidosta/Audi official dealerService Advisor
Jun. 2010 - Jun. 2011- Handled Service Adviser daily operation which includes: receiving customer enquiries by telephone and in person and schedules service appointments, recording accurately vehicle information, preparing repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required, ensure customer awareness of all products and services available, estimates the cost and time needed to do the repair, dealing with customer account status and methods of payments.
- Caring out after sales follow ups to build and maintain positive relationships
- Handled customer complaints and ensures high customer satisfaction standards
- Performing administrative functions
- Effectively operated the workshop EVP system adding incremental work where adequate resources exist. - Processed all daily payments
- Made cold calls and to potential clients
Moller Auto Lidosta/Audi official dealerNew Car Sale Advisor
Jan. 2008 - Mar. 2009Riga- Audi new car sales advisor certificate
- Representation and definition Audi brand image and Audi company policy and strategy in Latvian market
- Made cold calls and follow-up visits to potential clients
- Talked threw all financial aspects with clients
- Participate in putting the company strategies in start and long term
- Establishes sale standards of affiance, minimum lost clients and maximum new contacts and quality of sale process - Compiling week and monthly reports, market and competitor research, analysis of sale results, preparing sales projection
Domenikss/Mercedes-Benz official dealerCar Sale Advisor
Nov. 2006 - Jan. 2008Riga- Handled face-to-face contacts with new and established customers (phone calls, showroom, mail and personal visits)
- Raising and sending out invoices, inputting suppliers information on the system
- Implementing individual annual plan, as a result increasing annual profit of the company
- Supervise sales process to ensure implementation of Mercedes-Benz standards
- Handled all aspects of sales process (clients’ needs and expectations, right decision making, making the offer, cars delivery to the client)
- Car fleet and stock administration
- Sending out correspondence and documentation
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