Kyle Austin

IT manager, IT support, problem solver and idea/product improver

CanadaITCall CenterSupport SpecialistAppointment SetterCall Center SupervisorTechnical Support AgentCustomer ServiceHelp Desk SupportSystem ArchitectChat SupportLive ChatData EntrySecurity AnalystTech SupportSystem Analyst✔️ IT

With over 18 years of hands-on experience in IT management and systems administration, I bring a robust skill set in building, maintaining, and supporting complex network infrastructures. Most recently, as IT Manager at Vector Yacht Services for nearly 13 years, I managed a diverse network of 20+ PCs, servers, and various other devices, alongside overseeing boatyard operations and staff. My background also includes roles where I implemented new systems to boost efficiency at Sierra Systems and provided global systems support at Custom House Global Foreign Exchange. I'm proficient in a wide range of technologies including Windows Server, Active Directory, TCP/IP, VPN, network security, and Linux, and hold CompTIA Linux+, MCSA, and MCSE certifications. I'm always interested in connecting with fellow IT professionals and exploring new challenges.

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