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Work Background
CodeHunterTechnical Product Manager
Aug. 2024Virginia, United States* Translating business needs into clear, actionable specifications.
* Prioritizing features based on user value and technical feasibility.
* Ensuring products meet real-world demands through user research and technical expertise.
* Contributing to strategic product roadmaps and feature prioritization.
Freddie MacSenior Strategist and PO of CRT
Jan. 2022 - Mar. 2023* Spearheaded efficiency gains in CMS administration: Identified bottlenecks, designed and implemented process improvements to boost CMS admin workflow efficiency by 15%.
* Elevated user experience through data-driven insights: Analyzed user behavior and website metrics to identify areas for improvement and proactively recommended data-driven strategies. Implemented enhancements leading to a 2% increase in user engagement.
* Championed website alignment with digital strategy: Proactively collaborated with cross-functional teams to ensure website content seamlessly aligned with the overall digital strategy, messaging, and branding guidelines.
* Transformed content for peak performance: Optimized text, graphics, and multimedia assets for SEO, display, and usability across diverse internet-connected devices.
* Ensured compliance with company branding guidelines and standards when developing and managing website content
Freddie MacSenior product lead for Capital Markets at Freddie Mac
Jul. 2021 - Mar. 2024Virginia, United States• Led initiatives across Freddie Mac digital channels with a focus on customer experience and driving successful business outcomes through an agile approach
• Drove a successful redesign and migration of the Single-Family Credit Risk Transfer website and investor portal, resulting in a 25% increase in conversion rate and a seamless user experience.
• Managed the product backlog and prioritized feature requests based on business value and technical feasibility.
• Improved user satisfaction by 25% through close collaboration with UX designers on visually appealing interfaces.
• Adopted agile practices and Scrum framework across multiple teams, resulting in a 20% improvement in product delivery time.
• By taking a customer-centered approach over the last two years, both the Capital Markets website and Credit Risk Transfer have consistently produced improvements in overall CSAT scores as well as positive improvements in key areas of product way-finding and task accomplishment.
• Led successful migration of website to new a platform, ensuring zero downtime and 15% faster response time.
• Responsible for Capital Markets products
Freddie MacSenior Content Admin
Dec. 2019 - Mar. 2023McLean, Virginia, United States
Public Broadcasting ServiceContent Specialist
Jul. 2017 - Dec. 2019*Develop content strategy aligned with short-term and long-term marketing targets;
*Collaborate with marketing and design teams to plan and develop site content, style and layout;
*Create and publish engaging content;
*Research, write, edit and modify content for online publication and distribution;
*Select and prepare photos, graphics, and infographics for online publication;
*Using Webtrends, Crownpeak, and Notion metrics to provide reports and detailed analyses of content and content marketing initiatives to make data-driven decisions
*Create and update analytics and metric reports with analysis
DTI ManagementInventory Supervisor
Aug. 2016 - Jul. 2017DTI Management is an international, full service entertainment ticket broker support company. Offering a full range of services from technology development to accounting, DTI Management’s partnerships have resulted in annual sales of $250+ million
• Manages the ticket inventory for 150+ DTI Members, ranging from sports properties, concert venues and various ticket brokering service providers
• Performs quality control measures to ensure the Members ticket inventory is placed on the most popular ticket resale websites in a timely and efficient manner, thus optimizing ROI and revenue totals
• Assist in the training of all new hires to the Inventory Department
DTI ManagementInventory Supervisor at DTI Management
Feb. 2015 - May. 2017
Voice of AmericaWeb manager, researcher and TV production assistant
Feb. 2013 - Sep. 2014Washington D.C.- Maintained the Russian section of the Voice of America website
- Formatted and posted news articles and selected photos to go along with them
- Collected material and researched topics for news articles
- Translated English materials to Russian
- Wrote and published articles in Russian on cultural life in Washington, DC
- Interviewed people to gather information for my articles Skills:
• Microsoft Office
• OS: Apple OS X, Microsoft Windows
• Software: Apple Final Cut Pro X, Apple iMovie 10, Pangea CMS
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