IUV UniversidadAdministrative and Operations Manager
Jan. 2019Xalapa, Veracruz, Mexico• Oversee the compliance of all operations contributing to productivity and service continuity within the Institution.
• Consolidate and lead the Quality and Accreditations department to audit, redesign, and optimize quality processes and continuous improvement using academic and compliance indicators.
• Direct the university's strategic planning process and implement quarterly evaluations for the entire organization.
• Lead the redesign, implementation, and consolidation of the alumni program.
• Lead compliance efforts for Human Resources, Legal, IT, Accreditations, General Services, and Maintenance, achieving a 90% reduction in non-deductible expenses.
• Lead the development and monitoring of the office and technological infrastructure remodeling and expansion project.
• Optimize the IT department by creating technical support and technology development coordinations to streamline the development of SIGE, a strategic project that simplifies and systematizes student and teacher management, developed in-house with budget savings.