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Work Background
Monique LhuillierOperations Supervisor
Sep. 2022New York, United States
LeapOperations Manager
May. 2019 - Sep. 2022New York, New York, United StatesLeading the store in all operational tasks, including but not limited to receiving shipment, weekly cycle counts, backstock organization, visual merchandising upkeep, and store cleanliness/functionality upkeep
Supporting the Store Leader in any additional operational tasks, frequently flexing into a sales position, and maintaining security clearance of opening/closing the store Training any new employees and coaching existing employees in how to assist operationally and coaching in sales day-to-day
Driving sales by creating personal customer connections Maintaining a thorough knowledge of product available for sale in store
BHLDN / Anthropologie WeddingsBridal Consultant
Jan. 2018 - May. 2019New York, New York, United StatesMaintaining a minimum 40% conversion rate between walk-in clients and appointments by creating personal connections and discovering clients’ needs
Keeping a working knowledge of all gowns and accessories available for sale
Bath & Body WorksKeyholder
Jul. 2017 - Jan. 2018New York, New York, United StatesAssisting the store manager by receiving shipment, replenishing the sales floor, coaching sales associates in how to discover customers’ needs, and holding keys to the store (security clearance to lead opening and closing procedures)
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