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Work Background
General Dynamics Information TechnologyLead UI/UX Product Designer
Apr. 2024remote
GroundswellSr UX Principal Designer
Sep. 2020 - Sep. 2023McLean, Virginia, United StatesCollabralink merged with Groundswell around 10/22 Currently, I hold a Public Trust clearance level and while at Groundswell finished working on a budgeting application for HHS/PSC using Figma for high fidelity wireframes using the design rules of the suite of Appian tools for developers. Formerly worked on a contract for the NOAA though Collabralink, refining NOAA PIMS (Program Information Management System). I have experience with the full user experience design lifecycle for business software applications, from feature conception through wireframes/storyboard iteration and high-fidelity prototyping. I perform the following Tasks & Functions:
• Understand and apply Human Centered Design (HCD) methodologies to craft the visual appearance, interaction behaviors, and activity flows of features for complex business software. • Document and/or refine customer requirements, user needs, business objectives, and technical constraints communicated by stakeholders to generate design artifacts that advance the user experience and promote usability. • Create thoughtful and impactful UX design concepts, wireframes, flows, information architecture, prototypes, and UI patterns. • Lead collaborative design reviews and participate in usability testing to refine UX design artifacts. • Successfully communicate conceptual ideas, detailed design, rationale, and usage guidelines, both verbally and visually. • Collaborate with developers and subject matter experts to refine the customer experience and analyze tradeoffs between usability and performance needs. • Interact extensively with customers and users, with a strong ability to make succinct and well-reasoned arguments for designs that benefit users. • Work closely with user researchers and software engineers to identify implementation approaches that balance user experience/usability goals with technical cost.
Capital OneSr UX Designer
Nov. 2019 - Jun. 2020Mclean, Virginia• I was a UX Designer for (what was) Bank OPs via Aquent. Contract ending June 5. I'm designing a portal through which associates can craft and send messages to bank customers about non-marketing issues. • Performed extensive research with team members to map out current process and pain points • Redesigned flow using potential automation tools, reducing the need for data input and alerts to be sent by hand to partners and team.
IntevitySr. UX Designer
Aug. 2019 - Nov. 2019RemoteHelped to redesign the Department of Labor's claimant site, working on small and large projects, using Sketch and InVision to prototype.
Radiant DigitalSr UX Designer
May. 2018 - Dec. 2018remoteWorked on a contract for Verizon to redesign a complex internal data portal, communicating between 5 different business teams while integrating the Verizon look and feel/styles to designs.
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