GroundswellSr UX Principal Designer
Sep. 2020 - Sep. 2023McLean, Virginia, United StatesCollabralink merged with Groundswell around 10/22 Currently, I hold a Public Trust clearance level and while at Groundswell finished working on a budgeting application for HHS/PSC using Figma for high fidelity wireframes using the design rules of the suite of Appian tools for developers. Formerly worked on a contract for the NOAA though Collabralink, refining NOAA PIMS (Program Information Management System). I have experience with the full user experience design lifecycle for business software applications, from feature conception through wireframes/storyboard iteration and high-fidelity prototyping. I perform the following Tasks & Functions:
• Understand and apply Human Centered Design (HCD) methodologies to craft the visual appearance, interaction behaviors, and activity flows of features for complex business software. • Document and/or refine customer requirements, user needs, business objectives, and technical constraints communicated by stakeholders to generate design artifacts that advance the user experience and promote usability. • Create thoughtful and impactful UX design concepts, wireframes, flows, information architecture, prototypes, and UI patterns. • Lead collaborative design reviews and participate in usability testing to refine UX design artifacts. • Successfully communicate conceptual ideas, detailed design, rationale, and usage guidelines, both verbally and visually. • Collaborate with developers and subject matter experts to refine the customer experience and analyze tradeoffs between usability and performance needs. • Interact extensively with customers and users, with a strong ability to make succinct and well-reasoned arguments for designs that benefit users. • Work closely with user researchers and software engineers to identify implementation approaches that balance user experience/usability goals with technical cost.