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Work Background
Tornabuoni Tuscany Leather Co-Owner
Jun. 2018Florence, ItalyWww.tornabuonistore.com
Smart Trip FlorenceHuman Resources & Team Manager (previously: Accommodations & Operations Manager)
May. 2014Florence Area, Italy• Develop and implement a thorough selection process to hire and retain a successful sales team each season
• Actively recruit, train, and monitor sales staff while effectively multi-tasking daily businesses operations
• Implement a multi-national growth strategy, expanding tour departures in top European destinations for university students studying abroad
• Negotiate contract terms with vendors in various destinations across Europe and successfully develop business relations for continued opportunities
• Create, coordinate, and oversee excursions of 50+ university students throughout Europe's most popular vacation spots
• Strategically create and utilize social media campaigns to maximize sales
Precious Villas Luxury Real EstateReal Estate Sales Agent
Jun. 2013 - Mar. 2014Florence Area, Italy• Analyze property sales of luxury villas, agricultural estates, and boutique hospitality venues in the Tuscan region to solicit property sales listings
• Interview prospective clients to determine the best strategy to facilitate the sale or purchase of a property
• Advise clients on property pricing, market conditions, and any related matters to Italian real estate • Accompany and aid potential buyers during their visits to each property
• Identify, target, and acquire new accounts through real estate colleagues and previous clients
Capital Pacific HomesLand Acquisition & Entitlement Project Coordinator
Aug. 2010 - Aug. 2012Santa Barbara, California Area• Managed land acquisition and entitlements process for residential and wireless telecommunication projects
• Coordinated and negotiated with local government, landowners, clients, and telecommunications firms to execute site lease agreements and necessary permit approvals
• Performed due diligence and market studies for potential land deals
• Coordinated with multiple disciplines and ensured adherence to project timelines.
Abercrombie & FitchStore Manager
Mar. 2008 - Aug. 2010Managed a multi-million dollar company that ensured a unique and legendary customer experience to anyone that walked through its doors. • Recruited, trained, and supervised a staff of over fifty employees
• Oversaw all aspects of store operations which include but are not limited to: daily sales goals, hiring goals, loss prevention, visual merchandising, inventories, store maintenance, and customer experience
• Reduced store merchandise loss from 24% to 1%
• Received excellent reviews
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