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Work Background
WelocalizeSenior Project Manager
Apr. 2022
Qalhata TechnologiesHead of Operations
Jan. 2021Manchester Area, United Kingdom- Orchestrating the successful delivery of SaaS solutions, ensuring utmost client satisfaction and value realization.
- Overseeing end-to-end operations encompassing strategy formulation, process optimization, and cross-functional team management.
- Collaborating closely with development and customer success teams to ensure scalable, reliable, and high-value SaaS product offerings.
- Crafting and executing strategic initiatives that align operations with long-term organizational objectives, driving growth and market leadership.
- Identifying operational inefficiencies and streamlining processes to enhance overall efficiency and cross-departmental collaboration.
- Cultivating a dynamic workplace culture that champions innovation, continuous learning, and data-driven decision-making.
- Nurturing client relationships through strategic initiatives, fostering trust, and ensuring alignment with evolving client needs.
- Proactively engaging in business development efforts, forging partnerships and alliances that expand market reach and influence.
WelocalizeEnterprise Project Manager
Sep. 2020 - Apr. 2022Chester, England, United Kingdom- Account management and project scheduling (including planning, scoping requirements gathering, client validation).
- Risk analysis and contingency planning
- Establishing and nurturing relationships with customers, internal teams, and external suppliers.
- Actively seeking ways to optimize delivery, client satisfaction, quality, and profitability
- Financial reporting using data analysis tools, Power BI, as well as upkeep of finance systems
- Process documentation and knowledge management (for accounts and platforms)
- Upkeep of finance systems
JCI Chester (PO)President
Jan. 2020 - Dec. 2021Chester, England, United KingdomStarted running a non-profit organisation from scratch, working with a team of volunteers. Our focus is on finding trainers and organising events to support entrepreneurs & grow the entrepreneur mindset within the Chester region.
FreelanceFreelance Localization Specialist (EN<>FR / EN<>LIN)
Apr. 2009Chester, England, United Kingdom- Main focus on translation, interpreting, subtitling, Editing & tutoring services.
- Securing long-term contracts and building partnerships with governmental agencies, private companies and individuals including:
• HBO - Vice Media – 2016 – Present
• The International Committee of the Red Cross (ICRC) – 2016 – Present
• Translators Without Borders (TWB) – 2015 – Present
• LinguaPros, Inverness, USA – 2014 – Present
• Flory Multilingual Communications, Nigeria – 2014 – Present
• RCCG – Everlasting Father Assembly, Leeds – 2013 – 2018
• Switalski’s solicitors, Wakefield – 2010 – 2011
• RDITS Interpreting & Translation, Huddersfield – 2009 – 2011 - Specialisations: social sciences, immigration, public health, current affairs, education, science & legal content.
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